Mandarin Oriental, Desaru Coast is looking for a Finance Supervisor – Accounts Payable to join our Finance Department.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Desaru Coast is a rainforest retreat on Desaru Coast, where jungle meets the sea and Malaysian nature, culture, and connection come alive in a perfect balance of calmness and vibrancy. Experience the enduring legacy of award-winning Kerry Hill Architects, where the spirit of tropical modernism comes to life in Mandarin Oriental, Desaru Coast’s final design. Nestled between rainforest and sea, each suite and villa is a study in quiet luxury, thoughtfully framed by nature and attuned to the rhythm of the land.

About the job

The Finance Supervisor – Accounts Payable is responsible for overseeing the day-to-day Accounts Payable function, ensuring that supplier invoices and payments are processed accurately, timely, and in accordance with hotel policies, internal controls, and financial procedures.

The position will supervise the AP team, monitor outstanding invoices and payments, ensure proper documentation and approvals, and support the Finance Manager in maintaining effective financial controls and accurate financial records.

As Finance Supervisor – Accounts Payable you will be responsible for the following duties:

Accounts Payable Operations

• Supervise the daily operations of the Accounts Payable function.
• Review and verify supplier invoices, credit notes, debit notes, and payment requests.
• Ensure invoices are properly supported by Purchase Orders, Receiving Records, and other relevant documentation.
• Ensure invoices are accurately coded and posted to the appropriate accounts and cost centres.
• Monitor the timely processing of invoices and payments in accordance with agreed payment terms.
• Review payment batches and supporting documents before submission for approval.
• Monitor and follow up on outstanding invoices and payment discrepancies.
• Ensure proper filing and maintenance of AP documentation.

Supplier Account Management

• Maintain accurate supplier accounts and ensure balances are properly reconciled.
• Perform regular supplier statement reconciliations and investigate discrepancies.
• Respond to supplier enquiries regarding invoices, payments, and outstanding balances.
• Coordinate with Purchasing, Receiving, Cost Control, and relevant departments to resolve invoice discrepancies.
• Ensure supplier master data is maintained accurately and in accordance with company procedures.

Month-End Closing

• Assist in the month-end closing process for Accounts Payable.
• Ensure all invoices received within the accounting period are properly recorded.
• Prepare and review AP-related schedules and reconciliations.
• Assist with accruals and provisions for outstanding invoices where required.
• Ensure AP balances are accurate and properly supported.

Internal Controls & Compliance

• Ensure compliance with hotel financial policies, procedures, and internal controls.
• Ensure appropriate authorization and approval are obtained before payments are processed.
• Monitor compliance with segregation of duties within the AP process.
• Identify and report unusual transactions, discrepancies, or potential control weaknesses to the Finance Manager.
• Assist with internal and external audits by providing required AP records and supporting documents.

Team Supervision

• Supervise and guide Accounts Payable colleagues in their daily responsibilities.
• Allocate workloads and monitor the team's performance and deadlines.
• Provide coaching and guidance on AP procedures and accounting systems.
• Train new team members on Accounts Payable processes and hotel financial procedures.
• Ensure the team maintains a high level of accuracy and service standards.

Reporting & Analysis

• Prepare and review AP ageing reports.
• Monitor outstanding and overdue invoices and provide updates to the Finance Manager.
• Prepare supplier reconciliation reports and other AP-related reports as required.
• Assist with cash flow and payment planning by providing accurate information on upcoming supplier payments.
• Highlight significant variances, overdue balances, or unusual transactions to management.

As Finance Supervisor – Accounts Payable, we expect from you: 

Educational Background

• Diploma or Degree in Accounting, Finance, or a related field.
• Minimum 3–5 years of relevant Accounts Payable or accounting experience, preferably within the hotel or hospitality industry.
• Previous supervisory experience is preferred.
• Good knowledge of Accounts Payable processes and accounting principles.
• Experience with hotel accounting systems or SCM Check and Sun systems is an advantage.

Skills

• Good knowledge of Microsoft Excel.
• Good command of written and spoken English.
• Strong attention to detail and numerical accuracy.
• Good organizational, communication, and problem-solving skills.
• Detail-oriented and highly organized.
• Strong integrity and confidentiality.
• Proactive and responsible in handling financial matters.
• Able to work under pressure and meet strict deadlines.
• Good supervisory and interpersonal skills.
• Able to work effectively with different departments and suppliers.
• Strong sense of accountability and commitment to accuracy.

 Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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