Fitness & Wellness Manager
 

Mandarin Oriental Jakarta is looking for a Fitness & Wellness Manager
to join our Fitness & Wellness team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 

After completion of an extensive renovation, Mandarin Oriental, Jakarta, will emerge fully rejuvenated to reclaim its status as the city’s premier address for both business and leisure. Mandarin Oriental, Jakarta will be positioned as Jakarta’s most luxurious and contemporary hotel, offering exemplary personalized service in well-appointed surroundings. Mandarin Oriental, Jakarta is operated and owned by the Mandarin Oriental Hotel Group.
 

About the job

Based Mandarin Oriental Jakarta, the Fitness & Wellness Manager is responsible for but not limited to, the overall fitness and recreation colleagues and functions. The Fitness & Wellness Manager reports to the Hotel Manager.
 

As Fitness & Wellness Manager, you will be responsible for the following duties:

• To be responsible for building the Spa & Fitness Team.
• To be fully responsible for all aspects of the Spa & Fitness operations.
• To develop and implement all related policies & procedures of the hotel group as well as all standard operating procedures for Spa & Fitness operations.
• To motivate the Spa & Fitness team to deliver a high level of service excellence.
• To monitor the cleanliness of outside pool area to ensure a hygienic and safe environment at all times.
• To develop Marketing Strategies for the Spa & Fitness department and keep abreast of market developments.
• To encourage proactive, efficient and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm.
• To ensure that Mandarin Oriental, Jakarta’ s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
• To ensure that the Fire, Life, Health and Safety company standards are maintained and carried out at all times. They must be monitored regularly to assist in scoring 100% on the Mandarin Oriental Hotel Group health and safety audit.
• To ensure customer satisfaction from arrival to departure in accordance with Mandarin Oriental Hotel Group standards and procedures manual and the Legendary Quality Experience.
• To maintain a team of well-trained and motivated colleagues in order to deliver a high level of service according to Group’s and international luxury hotel standards.

As Fitness & Wellness Manager, we expect from you:

• Minimum 5 years related experience, preferably in luxury Hotel Fitness and Recreation.
• Technical awareness and knowledge of a wide variety of fitness equipment.
• Excellent knowledge of current fitness and recreation trends in the industry.
• Very good interpersonal and proactive communication skills.
• Reading, writing and oral proficiency in the Indonesian and English language.
• Willingness to work flexible schedule in order to accomplish all major responsibilities and tasks.
• Excellent organizational skills, good computer knowledge.
•  Set a standard at all times in professionalism, appearance and attitude as expected of all colleagues.
• Excellent leadership, strategic planning and problem-solving skills.
• Possess a friendly, energized and outgoing personality.
• To be in excellent physically, healthy and fit personnel condition.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
   

We’re Fans. Are you?