Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role

The General Cashier is responsible for the daily handling, control, and reconciliation of all hotel cash transactions, ensuring accuracy, security, and compliance with Mandarin Oriental’s financial policies. As part of the pre‑opening Finance team, this role supports the establishment of cash handling procedures, internal controls, and systems to ensure a smooth transition into full operations.

The General Cashier plays a critical role in safeguarding hotel assets while supporting operational efficiency and service excellence.

Key Responsibilities

Cash Handling & Control

• Receive, store, and disburse approved cash floats to operational departments in accordance with established policies.
• Conduct daily cash counts and reconciliations for all revenue centers and outlets.
• Prepare and balance daily cash summaries, ensuring accuracy and completeness of records.
• Safeguard cash, checks, and other negotiable instruments in a secure manner at all times.

Banking & Deposits

• Prepare and process daily bank deposits in a timely and secure manner.
• Maintain accurate records of all cash movements, deposits, and withdrawals.
• Coordinate with the Finance leadership team on cash flow requirements and scheduling of deposits.

Pre‑Opening & Systems Setup

• Assist in establishing cash handling SOPs, internal controls, and documentation during the pre‑opening phase.
• Support system testing and setup related to POS, PMS, and cash management processes.
• Participate in pre‑opening training for operations teams on cash handling standards and procedures.

Compliance & Reporting

• Ensure adherence to Mandarin Oriental financial policies, audit requirements, and statutory regulations.
• Support internal and external audits by providing accurate documentation and explanations.
• Immediately report discrepancies, shortages, or irregularities to Finance leadership.

Collaboration & Service Support

• Work closely with Front Office, Food & Beverage, and other departments to resolve cash‑related discrepancies.
• Maintain professional and courteous communication with internal stakeholders, reflecting Mandarin Oriental’s service culture.

Qualifications & Experience

• Bachelor’s degree or diploma in Accounting, Finance, Hospitality Management, or a related field preferred.
• Minimum 2–3 years of experience in a General Cashier or similar cash handling role, preferably in a hotel environment.
• Pre‑opening hotel experience is an advantage.
• Strong numerical accuracy and attention to detail.
• High level of integrity, reliability, and discretion.
• Proficiency in accounting systems and Microsoft Office applications.
  
  

Skills & Competencies

• Strong numerical accuracy and attention to detail
• Basic knowledge of cash handling and reconciliation procedures
• High level of honesty, reliability, and confidentiality
• Ability to follow established policies and processes consistently
• Team‑oriented with clear, professional communication skills.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?