Mandarin Oriental, Costa Navarino is looking for a Groups & Events Coordinator to join our Sales & Marketing team, for season 2026.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Athens Offices of Mandarin Oriental, Costa Navarino within the Sales & Marketing Department, the Groups & Events Coordinator supports Groups and Events inquiries of the resort with their main responsibilities evolving around inquiries’ qualification, proposal creation and submission according to standards, booking system management and conversion. The Group & Events Coordinator supports all sales efforts by providing market research, analysis, and support to the Commercial team to enhance knowledge around segments related to Groups and Events. The Groups & Events Coordinator reports to the Director of Sales.

As Groups & Events Coordinator, you will be responsible for the following duties: 

• Support the Sales team in coordinating and maximizing revenues from existing and potential Groups and Events by handling inquiries received through various channels.

• Coordinate the qualification, organization, planning and follow-up of upcoming groups and events, including but not limited to Wedding groups, Incentives, Exclusive Buyouts, Private Dining contracted events and Golf groups.

• Assist management in identifying opportunities to maximize revenue through upselling and tailored enhancements that create outstanding group experiences and events.

• Support the preparation of marketing presentations, promotional tools, templates and flyers related to Groups & Events sales activities for local and international markets, including Weddings, Incentives and other segments.

• Handle new Groups & Events sales enquiries proactively, distributing them when required to the appropriate Salesperson based on market segmentation, while promoting the resort’s facilities and services.

• Provide guests and clients with a high level of service and attention, aiming to exceed expectations and strengthen customer and brand loyalty.

• Ensure Delphi activities and related conversion information are updated accurately on a daily basis, maintaining all necessary records and data.

• Coordinate and assist with site inspections, show rounds and familiarization trips for travel trade partners, VIP customers and prospective clients, supporting the Sales and Commercial teams in customer engagement activities.

• Support the management of the Groups & Events system, assist the Sales Team with the preparation of contracts, update billing information and coordinate post-departure processes including payment follow-up and feedback collection.

• Coordinate meetings and events within the hotel from the enquiry stage through to event completion, ensuring smooth communication between all departments involved.

• Assist in the efficient conversion of enquiries into confirmed bookings through timely follow-up and coordination.

• Maintain clear and effective communication with all on-property hotel teams to ensure successful planning and execution of groups and events.

As Group & Events Coordinator, we expect from you: 

• Valid EU Passport or Hellenic Residence Permit.

• Previous experience in a coordinator or administrative role within the hospitality industry, preferably in Groups & Events or Sales.

• Bachelor’s Degree or equivalent qualification in Hospitality, Events Management or a related field.

• Good knowledge of Delphi FDC and Salesforce systems.

• Strong computer literacy, including Microsoft Office applications such as Word, PowerPoint and Excel. Basic digital imaging knowledge will be considered an advantage.

• Knowledge of inventory management systems and Groups & Events management systems will be considered a plus.

• Fluency in English & Greek.

• Ability to share time between our Athens office (November – March usually) and the resort in Costa Navarino – Pylos area (April – October).

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Task force opportunities across the Group of Mandarin Oriental. Depending on your role, you may have the opportunities to be selected as a Cultural Exchange Ambassador. CEAs help to spread our unique Oriental heritage and act as role models, demonstrating how Colleagues will work together to deliver on our vision, mission and philosophies.

• Private Medical Insurance.

• Access to a world-class work environment with a commitment to colleague development.

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