Floor Supervisor / Coordinator 

Key Responsibilities: 

• Supervise room attendants, valets, and cleaning staff ensuring cleanliness and maintenance of rooms and assigned areas. 

• Verify compliance with MOHG standards and respond to guest requests. 

• Coordinate and follow up on maintenance requests (Alice / Infor). 

• Lead the daily operation of the department on the floor, controlling service quality and efficiency. 

• Participate in training, meetings, and periodic quality control checks. 

• Inspect rooms for arrivals 

Expected Profile: 

• Strong organization, hands-on leadership, and team supervision skills. 

• Attention to detail and customer-focused mindset. 

• Prior experience as a housekeeping supervisor. 

• Knowledge of hotel systems (Infor, Alice). 

• Commitment to MOHG values and standards.