We are looking for a Night Auditor - Hourly to join our Team at Mandarin Oriental Savoy, Zurich!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Front Office Department in Zurich, the Night Auditor - Hourly supports the Night Team in daily tasks, ensuring seamless operations throughout the shift. The Night Auditor - Hourly reports to the Night Supervisor and Front Office Manager.

As Night Auditor - Hourly, you will be responsible for the following tasks:

• Responsible, together with the night team, for security and guest services at night
• Carrying out the closing of the day
• Ensuring compliance with health and safety regulations 
• Responsible for the reception tasks at night
• Assisting with billing and invoicing 
• Friendly check-in and check-out of our guests
• Other responsibilities include performing all administrative and operative tasks and ensuring consistent knowledge of our Mission Statement, Pillars and all other service standards 

As Night Auditor - Hourly, we expect from you:

• Completed vocational training in the hotel industry. Experience in the Front Office department in the upscale hospitality  
• Sense of responsibility, teamwork, organizational skills and good time management 
• Good computer skills, PMS knowledge  
• Communication skills - guests will come to you with both complaints and positive feedback
• Flexibility and resilience - your position will include weekend and holiday shifts  
• Excellent manners, approachable and well-groomed appearance, as well as a positive charisma 
• Excellent knowledge of German and English. Other foreign languages are an advantage
• Successful applicants must have the right to work in Switzerland

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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