People & Culture Intern

Mandarin oriental, Milan is looking for a P&C Intern to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Ideally located on the charming Via Andegari, Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 36 beautifully appointed suites. Set in the heart of the city, only steps away from the world-renowned La Scala opera house, it inhabits four elegant 18th Century buildings in Milan's most prestigious district. Guests can discover exquisite dining in the beautiful setting of two-Michelin-starred restaurant Seta, run by acclaimed chef Antonio Guida, and enjoy the relaxed atmosphere of the Mandarin Garden, where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms.

About the job

Based at the Mandarin Oriental, Milan within the People & Culture Department in Milan, the P&C Intern is responsible for supporting the People & Culture team in delivering HR operations, and colleague engagement initiatives, contributing to a positive colleague experience in line with Mandarin Oriental standards. The P&C Intern reports to the P&C Manager.

As People & Culture Intern, you will be responsible for the following duties:

• To support the recruitment and onboarding process for interns and line staff, including pre-screening, interview coordination, and documentation
• To assist in maintaining accurate staff records and databases
• To support onboarding processes, ensuring all documentation and welcome materials are prepared
• To assist in internship lifecycle management, including follow-up and offboarding processes
• To support internal communication initiatives, including preparation of colleague-facing materials
• To assist in the organisation of colleague events, engagement activities, and internal campaigns
• To support preparation of content such as menus, announcements, or visual materials for internal communication channels
• To assist with general P&C administration, filing, and documentation
• To support reporting and tracking of People & Culture activities
• To collaborate with other departments to support People & Culture initiatives
• To carry out any additional duties as required to support departmental needs

As People & Culture Intern, we expect from you: 

• To be currently studying or recently graduated in Human Resources, Psychology, Business Administration, Hospitality, or a related field
• To communicate effectively in both English and Italian, written and verbal
• To demonstrate a strong interest in Human Resources, employee engagement, and organisational culture
• To exhibit a proactive, professional, and team-oriented approach
• To show strong interpersonal and communication skills
• To demonstrate organisational skills and attention to detail
• To be able to manage multiple tasks in a fast-paced environment
• To maintain confidentiality and professionalism at all times
• To comply with MOHG Pillars, LQEs, and Guiding Principles

Position Details:

• Internship - 6 months

• 500€ - 600€ pocket money

• Excellent Training and Development opportunities

• Complimentary Dry Cleaning for business clothes

• Meals available at our Employee Restaurant

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