Mandarin Oriental Muscat is looking for a People and Culture Supervisor to join our People and Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

As People & Culture Supervisor, you will be responsible for the following duties:

• Responsible for recruitment activities, including coordinating interviews, preparing offers/ contracts, and facilitating the hiring process.
• Execute seamless onboarding, offboarding, and employee lifecycle processes for assigned business units.
• Foster positive employee relations and support initiatives that enhance engagement, productivity, and morale.
• Administer and ensure compliance with People & Culture policies and procedures.
• Maintain accurate and up-to-date employee records and documentation.
• Manage colleague communication channels, including noticeboards and internal engagement platforms.
• Plan, coordinate, and support colleague engagement activities and events.
• Oversee the upkeep of colleague facilities, including locker rooms, colleague cafeteria, rest areas, and notice boards.
• Perform any other reasonable duties as assigned by the manager.

As People & Culture Supervisor, we expect you to have:

• Diploma or Degree in Business Management, Human Resources Management, or a related field.
• Minimum 1 year of experience in a similar role.
• Previous experience in the hospitality, hotel, or tourism industry is preferred.
• Excellent verbal and written communication skills in English.
• Strong interpersonal and relationship-building skills.
• Proficiency in Microsoft Office applications.
• A proactive, people-oriented, and service-driven approach.
• Strong initiative, eagerness to learn, and attention to detail.
• Commitment to professional ethics and values.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.