Mandarin Oriental, Hong Kong is looking for a People & Culture Assistant to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike.

About the job

Based at the Mandarin Oriental, Hong Kong within People & Culture Department in Hong Kong, the People & Culture Assistant supports the administration and implementation of compensation and benefits programs. This role ensures accurate payroll processing, effective benefits administration, and compliance with company policies and local regulations, while providing timely support to colleagues on related inquiries. The People & Culture Assistant reports to the Assistant Director of People & Culture.

As People & Culture Assistant, you will be responsible for the following duties:

•    Support in managing the comprehensive range of Compensation and Benefits functions, encompassing payroll processing, retirement plans, health insurance programs, tax compliance, and leave & attendance administration.

•    Help coordinate colleague benefits enrolment, inquiries, and claims processing.

•    To maintain accurate colleague record in HRIS system and filing system

•    Assist in final payment preparation and work injury cases administration 

•    Collaborate with payroll and HR teams to ensure compliance with policies and legal requirements.

•    Prepare reports and respond to colleagues enquires related to compensation and benefits.

•    Provide administrative support for related HR projects and initiatives.

As People & Culture Assistant, we expect from you:

• Bachelor’s degree in Human Resources Management, Business Administration or a related discipline
• Basic understanding of payroll, benefits programs, and labor regulations.
• Good communication and interpersonal skills.
• Positive and proactive attitude, and with strong sense of responsibility
• Strong computer and administration skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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