Support company’s philosophy and company culture with the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
Ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.
Ensure that the health and safety company standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.
Ensure the daily operations are in line with the departmental Legendary Quality Experiences.
Responsible that all activities are in line with the rules and regulations as stipulated in the Macau Labor Law.
Engage in the activities with the Macau Government Authorities, including Social Security Fund, Financial Services Department, Macau People & Culture Office, and Macau Immigration.
Ensure that the working environment and the interview rooms are in good condition.
Coordinate and conduct all recruitment activities. Responsible for updating or revising website.
Set up interviews as necessary; track applicant progress including elimination from process with appropriate notification of rejection.
Assist in all colleagues’ activities and coordinate the enrollment process, including quarterly Information Sharing Session, annual Colleague Party.
Coordinate the on-board process of new colleagues, including preparing the welcome kit and uniform fitting.
Assist in preparing the Colleague Personal File and Personnel Action Form and to ensure accuracy with good quality management and control.
Responsible for all colleague recognition programs to include Colleague of the Quarter, birthday celebration, thank you card etc.
Responsible for the monthly first aid box inspection and ensure that all the first aid boxes are in good condition with adequate first aid items.
Assist in monthly facilities inspection, including Colleague Relaxation Room, Colleague Restaurant and Changing Rooms.
Coordinate and conduct all duties related to Colleague Dormitory Buildings including assisting in developing policies and procedures and monitoring the proper usage of the facilities.
Ensures that the working environment and all colleague facilities for all colleagues are maintained very well.
Coordinate all colleagues’ facilities actions and follow-ups with appropriate Department Head and Executive Committee member.
Coordinate the duties related to insurance, including pension plan, medical and dental scheme.
Assist in sorting and filing the P&C related documents to the respective folder.
Ensure security and confidentiality of all information to the hotel.
Maintain good communications within the department and with other colleagues.
Maintenance of P&C system, inclusive of audits.
Hands-on attitude towards work.
Provide assistance to Learning and Development team when necessary.
Perform any other duties as requested by Director of People & Culture.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click “I Accept.” If you click on “I Do Not Accept” then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the “My Settings” link on the top right of your device.
