Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a People Services Executive to join our People & Culture team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.
About the job
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the People & Culture Department, the People Services Executive is responsible to ensure smooth operations & administration of People Services related functions on a daily basis. The People Services Executive reports to the People Services Manager.
As a People Services Executive, you will be responsible for the following duties:
Active participation and support for People Services Manager & related activities in the colleagues housing on daily basis.
Supervision, coaching, support, guidance, inspections to direct reports such as People Services Supervisor/coordinator, colleagues housing cleaners and Sub-contractors.
Assist in any divisional or departmental requirements such as presentations, budget such activities on daily basis.
Tracking of colleague complete housing related operations & communication, contracts, follow ups with People Services Manager.
All colleagues housing related updates to inform to People Services Manager on a daily basis.
Preparation of letters / Memo /Notice/Posters type of any communication for the Colleagues Housing requirements.
Update the housing allocation on a weekly basis and share it with the People Services Manager as well as the Director/Assistant Director of People & Culture.
Coordinate with P&C coordinators to provide the new joiners lockers and maintain the records of colleague’s lockers and spare keys.
Assist to provide the access for the pest control treatment, diffuser oil filling such as for the colleague’s lockers.
Coordinate / supervise with colleagues’ housing maintenance technician/supervisor to follow up and update for the required maintenance in the colleagues housing.
Coordinate with the sub contract for the maintenance contract renewal on time to time
Assist in preparing the document or inventory for the discard assets in the housing buildings in time the time.
Assist to raise the purchase request for the required items for the housing operations.
Assist to prepare the letter / email to the housing building tenancy contract renewals for the landlords.
Conduct the spot inspection for cleanness in the colleagues housing on monthly bases and record all the files accordingly.
Assist / supervise to give the access along with the building security to the apartment/rooms for the pest control treatment team, maintenance team and maintain the records.
Coordinate with the transportation company to arrange the transportation for the new joiners.
Assist to welcoming the new joiners in the colleagues housing.
Review and co-ordinate all Colleagues’ complaints and suggestions & and update to the people services manager to time to time.
Assist any transportation requirement from the P&C team or any departments.
Ensure compliance with UAE labour law.
Assist in developing and implementing People services standard practices
Asa People Services Executive, we expect from you:
Minimum 3 years’ experience in the same role within a luxury hotel, resort experience will be a plus.
High School Diploma or equivalent
Strong organizational and coordination skills
Good level of English both written and spoken
Well-verse in MS Office (Excel, Word, Outlook)
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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