Personal Assistant

Mandarin Oriental Conservatorium Amsterdam is looking for a Personal Assistant to our General Manager to join the team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

We are looking for a highly organized, proactive, and detail-oriented colleague to join our team. This role is critical in supporting the General Manager with a broad range of administrative, organizational, and operational tasks, ensuring seamless day-to-day operations of the executive office. The ideal candidate will exhibit a high level of professionalism, discretion, and efficiency in a fast-paced luxury hospitality environment.

As Personal Assistant, you will be responsible for the following duties:

• Support the General Manager administratively with telephone calls, e-mail, agenda, projects, and time management.
• Act as the primary point of contact between the General Manager and internal/external stakeholders, ensuring effective communication.
• Manage the General Manager’s daily schedule, including organizing meetings, appointments, and travel arrangements.
• Prepare high-quality reports, presentations, correspondence, and briefing documents for internal and external use.
• Liaise with all hotel departments to facilitate communication, streamline operations, and ensure alignment with the General Manager’s objectives.
• Assist with the planning and execution of executive meetings, and conferences.
• You will be the key to smooth project management—keeping everyone involved, tracking progress, and ensuring projects progress on time.
• Assisting the General Manager and her stakeholders to achieve their goals.
• Assist in overseeing special projects and strategic initiatives as assigned by the General Manager.
• Will handle contract administration, monthly reporting and overlook the hotel's retail rentals.

As Personal Assistant, we expect from you:

• Proven experience as a Personal Assistant, Executive Assistant, or similar role in a luxury hotel or corporate environment.
• Exceptional organizational skills with the ability to prioritize, multitask, and work with efficiency in a fast-paced setting.
• Strong communication and interpersonal skills to interact effectively with all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Fluent in English (Dutch is a plus).
• Proactive and resourceful mindset, with the ability to anticipate needs, take initiative, and offer solutions.
• Comfortable in a dynamic, evolving work environment and composure to thrive under pressure, understanding the demands of a business that operates around the clock
• Professional and discreet approach.

Our commitment to you:

• A salary in scale VIII of the Collective Labor Agreement
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions
• Fantastic growth opportunities for all colleagues, with targeted development programs to get you ready for the next step in your career
• Discounted stays at our beautiful properties across Mandarin Oriental
• Multiple additional benefits, such as supplemented staff meals, laundry service,  50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometre for distances as of 5 kilometres with a maximum amount of € 250,- net per month
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam
• Discounted collective health insurance and weekly yoga sessions with our personal trainers
• 25% discount on special treatments and special products in our Spa facilities

Discover your role within our luxury hotel:
The Mandarin Oriental Conservatorium Amsterdam consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer of our company.

Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0043. Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria.

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