1. Receiving & Inspection of Deliveries 

• Receive all delivered goods from suppliers
• Verify deliveries against:
  • Purchase Orders (PO)
  • Delivery Receipts (DR)
• Inspect items for:
  • Correct quantity
  • Quality standards
  • Damages or discrepancies
• Reject or report defective or incorrect items

2. Documentation & Recording 

• Prepare and process Receiving Reports (RR)
• Record all incoming items accurately in:
  • Inventory systems
  • Receiving logbooks
• Ensure proper documentation is complete and signed by authorized personnel

3. Coordination with Departments 

• Work closely with:
  • Purchasing Officer (for order details and supplier issues)
  • Accounts Payable (for invoice validation)
  • Storekeeper/Cost Controller (for inventory updates)
• Communicate discrepancies or issues immediately 

4. Inventory Handling 

• Ensure proper transfer of received goods to:
  • Warehouse / storeroom
  • End-user department (for direct issuance)
• Label and organize items according to storage requirements
• Follow FIFO (First-In, First-Out) principles

5. Quality Control (Hotel-Specific) 

• Inspect sensitive items such as:
  • Fresh produce (F&B)
  • Meat, seafood, and perishable goods
  • Housekeeping supplies
• Ensure compliance with hotel and food safety standards

6. Discrepancy & Issue Reporting 

• Report:
  • Shortages
  • Over-deliveries
  • Damaged goods
• Prepare discrepancy reports and coordinate with Purchasing for resolution

7. Coordination with Departments

• Work closely with:
  • Sales & Marketing (contracts, credit approvals)
  • Front Office (guest folios and billing)
  • Events/Banquets (event billing and deposits)
• Address disputes or discrepancies in billing promptly

8. Internal Controls & Compliance 

• Ensure strict compliance with procurement and receiving procedures
• Maintain independence from Purchasing (segregation of duties)
• Prevent unauthorized acceptance of goods
• Support audit requirements and documentation

9. Safety & Storage Compliance 

• Ensure proper handling of goods to prevent damage
• Follow safety guidelines for:
  • Heavy items
  • Hazardous materials
• Maintain cleanliness and order in receiving area 

10. Audit Support 

• Assist in inventory counts and audits
• Provide documentation for internal and external audit requirements
• Ensure traceability of all received goods 

Qualifications & Experience

• Bachelor’s degree in:
  • Accountancy
  • Finance
  • Business Administration
  • Or related field
• Knowledge of:
  • Receiving and inventory procedures
• Basic understanding of:
  • Procurement documents (PO, DR, RR)
• Attention to detail and accuracy
• Good coordination and communication skills
• Ability to identify quality issues
• Basic computer skills (Excel, inventory systems)

Key Performance Indicators (KPIs)

• Accuracy of received goods vs POs
• Timeliness of receiving and reporting
• Number of discrepancies detected/resolved
• Compliance with receiving procedures
• Inventory accuracy support

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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