Recreation Supervisor

Mandarin Oriental Canouan is looking for a Recreation Supervisor to join our Spa & Wellness Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Canouan is a remote island hideaway located on Canouan Island in St. Vincent and the Grenadines, that is fast becoming one of the of the most sought-after luxury destinations in the world.  Oriental, Canouan redefines the idyllic tropical island getaway.

About the job

Based at the Mandarin Oriental Canouan / within the Spa & Wellness Department in Canouan, the Recreation Supervisor is responsible for overseeing the daily operations of the recreation department, ensuring a safe, engaging, and memorable guest experience.  This role includes planning, coordinating, and supervising recreational activities, managing a team of recreation colleagues, and ensuring all equipment, facilities, and activities meet the highest safety and quality standards.   The Recreation Supervisor reports to the Recreation Manager.

As Recreation Supervisor, you will be responsible for the following duties:

Operations & Guest Experience

• Plan, organize, and supervise a variety of recreational activities and programs for guests (e.g., beach games, water sports, cultural activities, wellness events).
• Ensure all recreation areas (beach, pool, activity centers) are safe, clean, and well-maintained.
• Monitor guest participation and adjust programs to ensure maximum engagement and satisfaction.
• Handle guest inquiries, requests, and concerns professionally and promptly.

Team Management

• Supervise, train, and schedule recreation colleagues to ensure smooth daily operations.
• Foster a positive and motivating work environment, promoting teamwork and service excellence.
• Ensure colleagues follow all safety protocols, SOPs, and brand standards.

Safety & Compliance

• Conduct daily inspections of recreation areas, equipment, and facilities.
• Enforce health, safety, and security standards always.
• Ensure compliance with local regulations and company policies.

Administration

• Maintain accurate records of attendance, equipment usage, and incident reports.
• Prepare weekly schedules, activity calendars, and monthly reports.
• Monitor inventory and request supplies/equipment as needed.

As Recreation Supervisor we expect from you:

·  Minimum 2 years of experience in recreation, hospitality, or a related field, with at  least 1 year in a supervisory role.

·  Strong leadership and organizational skills.

·  Excellent communication and interpersonal skills.

·  CPR/First Aid certification preferred.

·  Ability to work flexible hours, including weekends and holidays.

·  Energetic, guest-focused, and passionate about delivering exceptional service.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local Benefits:

• A competitive salary
• Relocation assistance
• Annual home leave

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