Mandarin Oriental is looking for a Regional Director of Revenue Strategy to join our APAC team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

The Regional Director of Revenue Strategy, APAC, will be responsible for optimizing revenue performance and achieving financial goals across selected hotels in Asia Pacific. This includes refining pricing, distribution, and revenue strategies to drive profitability and competitiveness. The role involves close collaboration with stakeholders, market analysis, and the implementation of innovative approaches to maximize revenue and support the organization’s financial success.

As Regional Director of Revenue Strategy for APAC, you will be responsible for the following duties:

Strategic Guidance

• Develop, implement, and continually refine comprehensive revenue management strategies for hotels assigned in the  Asia Pacific region.

• Take a leading role to ensure KPIs, Budgets and BSC for the hotels are met.

• Nurture and grow a high performing Revenue Strategy team in each hotel, ensuring strong yield management strategies are adhered to and that leaders focus on all revenue streams such as F&B, meeting space and spa.

• Lead the preparation for Property Reviews, Business Review Meetings, Budget Review Meetings and Hotel Visits.

• Monitor and assess the effectiveness of revenue management strategies, making data-driven adjustments as necessary.

• Provide guidance to Marketing and Sales teams to drive the impact of campaigns and promotions on revenue.

Analysis and Reporting

• Conduct regular financial analysis to evaluate the performance of revenue initiatives and identify areas for improvement.

• Analyse detailed reports on revenue metrics, forecasting accuracy, and market dynamics for presentation to senior leadership.

• Analyse hotels distribution in all sales channels and segmentation mix.

• Prepare and analyse reports as required, using various RM systems, including but not limited to Datavision, PowerBI, IDeaS, SynXis and TravelCLICK.

• Act as resource for Revenue Management colleagues in the field and provide support, guidance, analysis, and insights for the on property commercial teams and GM as well as Regional/Global Team Members as required

Market and Competitor Analysis

• Stay abreast of market trends, industry developments, and competitor actions to inform revenue strategies.

• Collaborate with Marketing teams to integrate market insights into promotional strategies.

• Provide actionable insights and recommendations based on competitive intelligence.

• Assist hotels in all renovation opportunities, calculating ROI, potential displacement, 10 year uplift plans.

Training, New Openings and Communication

• Collaborate with hotel management, Marketing, and Sales teams to foster a culture of revenue optimization.

• Conduct regular training sessions for Revenue and Commercial teams to enhance their understanding of revenue management principles.

• Ensure effective communication and alignment of revenue goals across Marketing, Sales, and other relevant leaders

• Provide Pre-opening support and training and actively engage with hotel pre-opening teams to ensure best practices are communicated and understood, room types and rate plans are set up according to MOHG standards.

• Assist with coordination of new hotel builds in CRS/SynXis/PMS.

• For new openings, take on a vital role in initial day-to-day tasks until on-property Revenue leaders has been hired, and fully trained.

• Assist as on-property Task Force for vacant positions or prolonged Revenue Management absences.

Technology Utilization and Optimization

• Leverage revenue management systems and technology tools to streamline processes and enhance decision-making.

• Stay updated on industry-leading revenue management technologies and make recommendations for adoption.

As Regional Director of Revenue Strategy for APAC, we expect from you:

Education

• Bachelor's degree in Business, Hospitality Management, or a related field.

Experience

• Minimum of 10 years of progressive experience in revenue management within the hospitality industry.

• Proven track record of successful revenue optimization strategies at a regional or multi-property level.

Special Skills

• Proficient in revenue management systems preferably IDeaS and other analytical tools.

• Strong analytical skills with the ability to interpret data and trends effectively.

• Good communication and collaboration skills, especially in cross-functional environments.

• In-depth knowledge of market trends, competitor actions, and industry best practices.

• Advanced proficiency in relevant computer software, including MS Excel and revenue management tools.

• Mandarin language skills would be an added advantage.

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