Mandarin Oriental is looking for a Regional Manager, Finance Process to join our Finance Transformation team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. The Group is increasingly recognised for creating some of the world’s most sought-after properties, delivering legendary service inspired by Asian heritage while setting the standard for modern luxury.

As Regional Manager, Finance Process, you will be responsible for the following duties:

• Act as an advocate of Finance Transformation, clearly articulating the objectives, approach and benefits of the target operating model to hotel teams

• Manage assigned hotel transition projects in line with the agreed transition plan, providing regular updates to hotels and internal stakeholders

• Serve as the main point of contact for hotels and service providers throughout the transition lifecycle

• Support local scoping and knowledge transfer activities, including preparation of FTE requirements, SOPs, process maps, KPIs and metrics

• Drive process standardisation, documentation and continuous improvement across assigned hotels

• Identify gaps between global standard processes and local hotel practices; agree local exceptions and support remediation plans with Global Process Owners

• Ensure service levels are maintained throughout the transition and that risks are identified and managed

• Contribute to the continuous improvement of transition methodologies and toolkits by capturing lessons learned and promoting consistent, optimised approaches

• Support the delivery of high-quality, professional and guest-focused finance services

As Regional Manager, Finance Process, we expect from you:

• Minimum 5 years’ experience in finance project management, including transition management

• Experience with end-to-end business process transitions and/or shared service models

• Knowledge of finance operating procedures and systems, including accounting, procurement, PMS and POS systems

• Hospitality experience preferred but not required

• Strong stakeholder management and communication skills, with the ability to work effectively with both corporate and hotel-based teams

• Ability to operate in a multi-cultural environment and adapt to change

• Strong attention to detail, with the ability to prioritise and manage multiple initiatives

• Proactive, reliable and diplomatic, with a collaborative and team-oriented approach

• Excellent influencing skills and the ability to align competing interests

• Fluent in English (written and spoken); Mandarin and/or Cantonese is an advantage

• Lean / Six Sigma certification preferred

• Bachelor’s degree in Accounting, Finance or related discipline required; Master’s degree preferred

• Willingness to travel internationally as required

Our commitment to you

Learning & Development

Your success is our success. We provide learning and development opportunities to support continuous growth throughout your career.

MOstay
As part of the #MOfamily, you’ll enjoy complimentary stays and preferred rates at Mandarin Oriental properties worldwide.

Health & Colleague Wellness
Your wellbeing matters to us. We offer a range of health benefits and wellness programmes globally.

Retirement Plans
We offer retirement plans aligned to role and length of service.

We’re Fans. Are you?