Sales Coordinator

销售协调员

Mandarin Oriental, Sanya is looking for a Sales Coordinator to join our Sales & Marketing team.

三亚珊瑚湾文华东方酒店现招募销售协调员加入市场销售部团队。

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

你是一位具有工匠精神的大师吗？你是否有愿望加入我们团队，共同努力，一起成功？你是否能够展示诚信与尊重，勇担责任？您是否拥抱变化、接受成长型思维模式？我们诚邀您成为卓越的粉丝。

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

文华东方酒店集团是屡获殊荣的酒店管理公司，在世界各地的显著地点拥有最奢华的酒店、度假村及住宅，并拥有强有力的开发拓展能力。文华东方酒店集团因成功打造全球最炙手可热的酒店而受到广泛认可，其传奇服务的灵感源自亚洲传统，同时代表着最前沿的奢华体验。

MANDARIN ORIENTAL, SANYA

三亚珊瑚湾文华东方酒店

A hidden gem where nature is celebrated, and privacy is assured.

一个融合自然美景与身心疗愈的隐奢世外桃源

Mandarin Oriental, Sanya is the first venture of Mandarin Oriental Hotel Group in China, extending the Group’ luxury and lifestyle retreat concept designed for seasoned international travellers in search of tranquillity and the utmost in relaxation and luxury.

The resort enjoys the tranquillity of a 1.2 km nationally protected coral bay and is spread out over 12 hectares of lush tropical bloom overlooking the warm, soothing waters of the South China Sea.

三亚珊瑚湾文华东方酒店是文华东方酒店集团在中国大陆的首家酒店，在传递当代奢华及体现海南特色的同时，反映出集团东方色彩的传统，为国内宾客提供远离喧嚣的宁静和放松。

酒店位于占地12万平方米的热带雨林中，独享1.2千米的珊瑚海滩。热带植物郁郁葱葱，俯瞰南中国温暖舒缓的海水。

About the job

The purpose and task of the position is to always keep in mind the needs of the customer and carry out the tasks of the marketing and sales department.

职位目的与任务是时刻牢记客人的需要并贯彻执行市场销售部的任务。

As Sales Coordinator, you will be responsible for the following duties:

作为销售协调员，您需要承担以下职责：

• Assist the Director of Sales & Marketing in daily administrative tasks and business-related operations.

协助市场销售总监处理日常事务及业务相关工作。

• Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences daily to ensure Guest Satisfaction and the achievement of our Mission Statement.

拥护公司的经营理念及企业文化，通过每天的服务格言以确保客人的满意度从而实现我们的使命宣言

• To ensure that Mandarin Oriental, Sanya’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

执行三亚珊瑚湾文华东方的仪容仪表标准

• To carry out annual appraisals and regular feedback on development on all colleagues using the Mandarin Oriental Hotel Group Performance and Development System PROFILE.

通过文华东方酒店集团表现和发展系统给所有员工执行年度考核和定期的发展意见

• Assist the Team in all tasks within Sales & Marketing

协助团队的所有市场销售任务

• Prepare various business materials, briefing documents, and management reports as requested by the Director of Sales & Marketing

根据市场销售总监要求，准备各类业务资料、汇报文件及管理层报告

• Coordinate workflows between the Sales & Marketing department and other hotel functions (F&B, Rooms, Finance, Operations, etc.)

协调市场销售部与酒店其他部门（餐饮、客房、财务、运营等）的工作对接

• Coordinate and assist all departments in completing internal routing and approval processes

统筹并协助各部门完成文件的内部走签与审批流程

• Assist in compiling sales data and performing basic analysis

协助整理销售数据及基础分析

• Responsible for the daily attendance submission for the Sales & Marketing department
  负责市场销售部的日常考勤汇总及提交

As Sales Coordinator, we expect from you:

作为销售协调员，我们需要您具备：

• Strong interpersonal and problem-solving abilities

较强的人际交往能力及解决问题的能力

• Excellent Hotel product knowledge

精通酒店产品知识

• Highly responsible & reliable

高度的责任心和可靠性

• Ability to work proactively and independently under pressure

能够在压力下主动、独立地开展工作

• Ability to work cohesively as part of the team

团结协作

• Excellent command of MS Office (Word, Excel, PowerPoint)

熟练操作办公软件（Word, Excel, PPT）

• Highly responsible & reliable with a professional approach to confidential information

高度的责任心和可靠性，专业地处理机密信息

• English language skills

较好的英语语言技能

• Time Management

时间管理

• Detail-oriented with strong organizational and multitasking skills
   注重细节，具备极强的组织能力和多任务处理能力

Our commitment to you

我们承诺给您

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

学习与发展：您的成功即是酒店的成功。我们为您职业生涯的各个阶段精心设计独特的学习与发展计划，使您不断成长。

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

同事入住福利： 当您作为我们的同事努力工作时，休假是非常重要的。做为文华东方酒店大家庭的一员，无论您身处世界何处，都可以申请入住文华东方酒店。同事入住福利项目为您及您的家人提供免费住宿和员工价。

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

同事健康及福祉：找到工作与生活的平衡点非常重要。我们非常重视您的健康及福祉。我们为全球所有同事提供各种健康福利及保健计划。 

Local benefits

本地福利

• A competitive salary and benefits packages 具有竞争力的薪资及福利
• Annual Leave and Public Holidays 带薪年假及公共假期
• Social Insurances and Housing Fund 社会保险及公积金
• Free accommodation and meals 免费的宿舍住宿及工作餐

We’re Fans. Are you?