Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 275 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

The Role

The Sales Executive for Group & MICE is a key commercial driver, accountable for maximizing group business value across rooms, F&B, events, and curated experiences. This role is focused on converting high‑yield enquiries, building long‑term partnerships, and positioning Mandarin Oriental Makati as the premier luxury venue for meetings, incentives, conferences, and exhibitions in Metro Manila.

Key Responsibilities

Group Revenue Conversion

• Take full ownership of group revenue contribution, ensuring maximum yield across all streams.
• Drive conversion of enquiries into confirmed bookings, with accountability for conversion ratios and revenue targets.
• Maximize total group value by cross‑selling rooms, F&B, incentives, and curated experiences.

Client Engagement & Relationship Building

• Build trust‑based relationships with event planners, corporate clients, and incentive houses.
• Present Mandarin Oriental Makati’s unique offerings with emphasis on luxury experiences and service excellence.
• Ensure repeat group business through personalized engagement and flawless delivery.

Market Development & Penetration

• Proactively identify and penetrate emerging opportunities within MICE and leisure group segments.
• Develop a strong pipeline of new group accounts, ensuring sustainable revenue growth.
• Collaborate with marketing and events teams to amplify exposure and strengthen brand positioning.
• Support pre‑opening initiatives to establish Mandarin Oriental Makati as the leading luxury group venue in Metro Manila.

Brand Standards & Service Excellence

• Represent Mandarin Oriental’s legendary service in all negotiations and client interactions.
• Deliver proposals and presentations that embody the brand’s luxury positioning and commercial intent.
• Consistently elevate client experiences to reinforce loyalty and long‑term partnerships.

Qualifications & Experience 

• Bachelor’s degree in Hospitality, Business, Marketing, or related field. 
• Minimum 1–2 years of hotel sales experience, preferably in the sales.  
• Pre-opening hotel experience is an advantage. 
• Strong negotiation, presentation, and interpersonal skills. 
• Ability to work independently while supporting broader sales goals. 
• Proficiency in Delphi preferred.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?