Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

The Role

The Sales Manager – Group is responsible for generating and managing group business, including meetings, incentives, conferences, and social groups. This role plays a key part in positioning Mandarin Oriental Makati as a preferred luxury venue for group events during pre-opening and onward, working closely with Events, Catering, and Revenue teams.

Key Responsibilities

• Prospect and secure group room and event business across identified market segments.
• Respond to group inquiries and manage accounts from initial contact through confirmation.
• Conduct client presentations, site inspections, and contract negotiations.
• Support pre-opening sales initiatives, including market penetration and pipeline development.
• Coordinate closely with Events, Conference Services, Catering, and Operations to ensure seamless group delivery.
• Maintain accurate records of group accounts, production, and forecasts in the CRM system.
• Participate in sales missions, industry events, and client entertainment activities.
• Monitor group pace, market demand, and competitor offerings.
• Ensure contracts and commitments follow hotel policies and Mandarin Oriental brand guidelines.

Qualifications & Experience

• Bachelor’s degree in Hospitality, Business, or related discipline.
• Minimum 3–5 years of hotel sales experience, with a focus on group or MICE sales.
• Pre-opening experience and luxury hotel exposure preferred.
• Strong organizational, communication, and contract negotiation skills.
• Ability to manage multiple accounts and deadlines effectively.
• Proficiency in Delphi and Microsoft Office.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?