Mandarin Oriental, Hong Kong is looking for a Sommelier to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home" for discerning leisure and business travellers alike.

About the job

Based at the Mandarin Oriental, Hong Kong within Food & Beverage Division in Hong Kong, the Sommelier is responsible for managing the beverage service and all the wine inventory as well as promoting sales. To be involved in the daily operation of the restaurant and to serve wines and spirits in the restaurants. The Sommelier reports to the Restaurant General Manager.

As Sommelier, you will be responsible for the following duties:

• Deliver a delighted bar and dining experience to our guests

• Oversee and maintain smooth and efficient operations in the bar areas

• Understand guests’ needs and deliver excellent service and professional recommendation

• Ensure that the beverage lists are updated and maintain accurate sales records

• Monitor the proper storage, aging rotation and temperature of all stock in beverage storeroom in a daily basis

• Serve all beverage order in accordanc with proper procedures

• Provide on-the-job training to bartenders as well as the service team in all aspects of the beverage service and knowledge

• Follow and apply HACCP standards at all times

As Sommelier, we expect from you:

• Holder of WSET certificate

• Minimum 2 years’ relevant in F&B or hotel industry

• Solid experience in fine dining or Michelin-starred restaurants is preferred

• Passionate about delivering an exceptional F&B service

• Pleasant, presentable, service -oriented, a team player with good communication and interpersonal skills

• Proficient in Cantonese and English. Mandarin is an advantage

• Initiative and good customer service skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?