Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role

The Sommelier ensures that guest satisfaction is achieved through providing efficient and qualitative wine offerings, maintaining a clean and comfortable work environment, working efficiently, and enhancing the hotel’s reputation for excellence.

Key Responsibilities

• Support company's philosophy and company culture through the use of Service Pillars of Legendary Quality Experiences
• To ensure that relevant grooming standards are followed, both personally and by the team, reflecting a professional image for our guests 
• To attend daily F&B morning briefing and weekly F&B Meetings
• Conduct regular wine trainings and sommelier meetings for staff
• To maintain wine service standard & update Wine service SOP’s
• Manage and update the master wine list in line with current trends and demand of the ever-changing market
• Propose new wine promotions and organize special wine dinners to attract business and drive additional PR for the hotel
• Promote and improve sales of wines by introducing and recommending wines and matching food dishes to appropriate wines
• Control beverage cost in collaboration with F&B team
• Manage master wine costing sheet and ensure all wines are correctly charged and the best value for money is given to the guest while maintaining budgeted wine costs
• Establish & retain supplier relations
• Ensure wine stock levels are appropriate & oversee the ordering and receiving of wines according to business levels and seasonality
• To promote Aperitif sales to complete the meal experience within the hotel
• To record guest beverages preferences of VIP guests in any outlet as appropriate
• To oversee and check all wine related equipment such as glasses, opening equipment and decanters
• To keep record and produce reports of breakage and spoilage to keep awareness of cost induced

Qualifications & Success Profile

• Degree, diploma, or certification in Hospitality Management, Food & Beverage, or Wine Studies preferred
• Recognized wine certification (e.g., WSET Level 2 or 3, Court of Master Sommeliers Introductory/Certified) strongly preferred
• Minimum 2–4 years of experience as a Sommelier or Wine Specialist, ideally in a luxury hotel, fine-dining restaurant, or high-end bar
• In-depth knowledge of Old and New World wines, grape varietals, regions, vintages, and production methods
• Strong understanding of wine and food pairing principles, menu engineering, and guest tasting preferences
• Proven ability to curate, manage, and maintain wine lists aligned with luxury brand positioning
• Experience in wine inventory management, cellar organization, stock rotation, and cost control
• Exceptional guest engagement and storytelling skills with the ability to deliver personalized and anticipatory service
• Strong communication skills and confidence in making tailored recommendations to diverse, international clientele
• High standards of professionalism, grooming, discretion, and attention to detail
• Knowledge of service etiquette, health and safety standards, and responsible alcohol service
• Ability to work collaboratively with culinary, bar, and service teams during pre‑opening setup and ongoing operations
• Passion for continuous learning, global wine trends, and delivering Legendary Quality Experiences
• Flexible to work on evenings, weekends, holidays, and extended hours during the opening phase.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?