Steward

管事员

Mandarin Oriental, Sanya is looking for a Steward to join our kitchen team.

三亚珊瑚湾文华东方酒店现招募管事员加入厨房部团队。

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

你是一位具有工匠精神的大师吗？你是否有愿望加入我们团队，共同努力，一起成功？你是否能够展示诚信与尊重，勇担责任？您是否拥抱变化、接受成长型思维模式？我们诚邀您成为卓越的粉丝。

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

文华东方酒店集团是屡获殊荣的酒店管理公司，在世界各地的显著地点拥有最奢华的酒店、度假村及住宅，并拥有强有力的开发拓展能力。文华东方酒店集团因成功打造全球最炙手可热的酒店而受到广泛认可，其传奇服务的灵感源自亚洲传统，同时代表着最前沿的奢华体验。

MANDARIN ORIENTAL, SANYA

三亚珊瑚湾文华东方酒店

A hidden gem where nature is celebrated, and privacy is assured.

一个融合自然美景与身心疗愈的隐奢世外桃源

Mandarin Oriental, Sanya is the first venture of Mandarin Oriental Hotel Group in China, extending the Group’ luxury and lifestyle retreat concept designed for seasoned international travellers in search of tranquillity and the utmost in relaxation and luxury.

The resort enjoys the tranquillity of a 1.2 km nationally protected coral bay and is spread out over 12 hectares of lush tropical bloom overlooking the warm, soothing waters of the South China Sea.

三亚珊瑚湾文华东方酒店是文华东方酒店集团在中国大陆的首家酒店，在传递当代奢华及体现海南特色的同时，反映出集团东方色彩的传统，为国内宾客提供远离喧嚣的宁静和放松。

酒店位于占地12万平方米的热带雨林中，独享1.2千米的珊瑚海滩。热带植物郁郁葱葱，俯瞰南中国温暖舒缓的海水。

About the job

Provide operational assistance in back of house areas to Kitchen and Restaurant areas in order for them to achieve efficient service delivery. This is to be achieved using the Mandarin Oriental principles.

为厨房和餐厅服务提供后台运作支持以确保一线部门对客的高效服务，遵守文华东方酒店的操作规则。

As Steward, you will be responsible for the following duties:

作为管事员，您需要承担以下职责：

• Cleaning and scrubbing kitchens and dish washing areas.

清洁及擦洗厨房及洗碗机区域。

• Washing and scrubbing cooking utensils and equipment.

清洁及擦洗烹饪设备及机器。

• Washing and storing chinaware, cutlery, silverware.

清洗及储存瓷器，刀叉及银器。

• Collecting and storing garbage.

清除及存放垃圾。

• Give Training to new associate.

给新入职员工培训。

• To supervise and support Casual Stewards in carrying out their duties.

领导帮助临时管事员执行工作职责。

• Assists Shift Leader in conducting training for casual steward.

协助管事部主管为临时管事员培训。

• Assist Shift Leader in conducting inventories and handing breakage.

协助管事部主管对破损餐具列出清单。

• Carryout routine maintenance operations as directed by Chief Steward or Shift Leader.

根据管事部经理及主管要求进行设备维修。

• Follow all hotel and corporate regulations and guidelines as per the Associate Handbook.

根据《员工手册》规定遵守酒店的运作准则及指导路线。

• Cooperate with all colleagues and staff from other departments and be a team player.

同其他部门的同事及员工保持良好的团队精神。

• To use appropriate uniform provided and is well groomed as per the mandarin Oriental Standard

根据文华东方酒店的标准穿着服装，保持良好形象。

Follow instructions from shift leader and section chef. Follow safety and security standards and procedures.

执行管事部主管及厨师长的要求。按照保安部的标准程序保证个人安全。

• Keep always working areas and access to clean and tidy.

随时保证工作区域干净，整洁。

• Remove garbage and place in collection area. Use chemicals according to specification, safety and effectively. Use tools and equipment safely and effectively.

将垃圾送到指定地点。根据规格使用化学药品。有效安全的使用工具及设备。

• Use safety signage Operate dishwashing equipment. Operate pressure gun vacuum cleaner-scrubbing machine

安全的使用洗碗机，高压水枪，吸水器，洗地机。

• Assist kitchen in collecting equipment and store item. A head scheduled training at his/her level.

协助厨房保存设备及储存。参加相应的培训。

• Follow instructions from shift leader to train new associate.

根据管事部主管提供的规则给新员工培训。

• Ensure that tasks assigned to be completed to satisfactory standards.

确保完备，满意的完成任务。

As Steward, we expect from you: 

作为管事员，我们需要您具备：

• able to stay calm under pressure.

能够在压力下保持镇定。

• demonstrates maturity and ability to cope with the unexpected.

表现出成熟度和应付意外情况的能力。

• never lets personal feelings interfere with delivering the highest standards.

绝不让个人感觉干扰最高标准的传递。

• emotionally stable and mature.

情绪稳定和成熟。

• able to solve everyday problems in a calm manner and with flexibility.

能够以镇定的方式灵活地解决日常问题。

• responds with enthusiasm when under pressure or in challenging circumstances.

在压力下或充满挑战的情况下会热情地做出反应。

Our commitment to you

我们承诺给您

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

学习与发展：您的成功即是酒店的成功。我们为您职业生涯的各个阶段精心设计独特的学习与发展计划，使您不断成长。

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

同事入住福利： 当您作为我们的同事努力工作时，休假是非常重要的。做为文华东方酒店大家庭的一员，无论您身处世界何处，都可以申请入住文华东方酒店。同事入住福利项目为您及您的家人提供免费住宿和员工价。

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

同事健康及福祉：找到工作与生活的平衡点非常重要。我们非常重视您的健康及福祉。我们为全球所有同事提供各种健康福利及保健计划。 

Local benefits

本地福利

• A competitive salary and benefits packages 具有竞争力的薪资及福利
• Annual Leave and Public Holidays 带薪年假及公共假期
• Social Insurances and Housing Fund 社会保险及公积金
• Free accommodation and meals 免费的宿舍住宿及工作餐

We’re Fans. Are you?