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Supervisor de Housekeeping

  • JR-02804
  • Housekeeping
  • Full time
  • Mandarin Oriental Ritz, Madrid

Responsabilidades clave:

  • Supervisar a los/as camareros/as de pisos, valets y personal de limpieza, asegurando la limpieza y el mantenimiento de las habitaciones y áreas asignadas.

  • Verificar el cumplimiento de los estándares de MOHG y atender las solicitudes de los huéspedes.

  • Coordinar y hacer seguimiento de las solicitudes de mantenimiento (Alice / Infor).

  • Liderar la operación diaria del departamento en planta, controlando la calidad y eficiencia del servicio.

  • Participar en formaciones, reuniones y controles periódicos de calidad.

  • Inspeccionar habitaciones para llegadas.

Perfil esperado:

  • Fuertes habilidades organizativas, liderazgo activo y supervisión de equipos.

  • Atención al detalle y enfoque en la satisfacción del cliente.

  • Experiencia previa como supervisor/a de housekeeping.

  • Conocimiento de sistemas hoteleros (Infor, Alice).

  • Compromiso con los valores y estándares de MOHG.

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