Mandarin Oriental, Shenzhen is looking for The Bay by Chef Fei Sommelier to join our Food & Beverage Service team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
The 178-room Mandarin Oriental, Shenzhen is situated in one of the prime spots in the southern city, in the stunning UpperHills building, with a panoramic perspective of the city’s soaring skyline and lush parklands. With easy downtown access, Mandarin Oriental, Shenzhen, has a total of eight restaurants and bars, including a gourmet Cantonese outlet helmed by acclaimed celebrity Chef Fei, as well as a best-in-class Spa and Wellness facilities including a dramatic indoor swimming pool. Well known for its uncompromising levels of personalised and bespoke services, Mandarin oriental, Shenzhen was recognised as the first Forbes travel guide five-star hotel of the city.
About the job
Based at the Mandarin Oriental, Shenzhen within the Food & Beverage Division in Shenzhen, The Bay by Chef Fei Sommelier is responsible for managing the beverage service and all the wine inventory as well as promoting sales in the outlet. The Bay by Chef Fei Sommelier reports to the Director of Chinese Operations.
As The Bay by Chef Fei Sommelier, you will be responsible for the following duties:
Supervise and participate in running an efficient and profitable operation in the areas for which you are responsible. Liaise with your manager to actively encourage a professional and dedicated team
Understand guests’ needs and deliver excellent service and professional recommendation
Ensure that the beverage lists are updated and maintain accurate sales records
Serve all beverage orders in accordance with proper procedures
Monitor the proper storage, aging rotation and temperature of all stock in beverage storeroom in a daily basis
As The Bay by Chef Fei Sommelier, we expect from you:
Minimum 2 years’ relevant working experience in similar capacity
Excellent communication and organization skills
Fluent in spoken Mandarin and English
Holder of WSET Certificate
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
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