People & Culture Manager 

Mandarin Oriental, Hong Kong is looking for a People & Culture Manager to join our People & Culture team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. 

The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award-winning services and impressive facilities for 60 years, it is a much-loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese-inspired holistic spa, an indoor pool and a state-of-the-art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike. 

About the job  

Based across two flagship properties - Mandarin Oriental Hong Kong and The Landmark Mandarin Oriental, the People & Culture Manager is responsible for driving colleague engagement and managing various compensation and benefits initiatives. The People & Culture Manager reports to the Cluster Director of People & Culture.  

As People & Culture Manager, you will be responsible for the following duties: 

• Create, maintain and enhance colleague engagement programs and activities 

• Develop, implement and monitor communication and recognition strategies 

• Coordinate with departments to maintain pristine colleague facilities 

• Responsible for compensation & benefits functions, including but not limited to payroll calculation, employee compensation & benefits administration, employee attendance and leave management 

• Handle colleagues’ work injury and follow up on related matters 

• Working closely with other Department Heads in the daily operation and to assist in the implementation of P&C strategies and to drive process improvement 

As People & Culture Manager, we expect from you: 

• Minimum 5 years of relevant experience in People & Culture field, with experience in Luxury Hotels preferred 

• University graduate preferably in People & Culture Management, Finance or related discipline 

• Knowledgeable of Hong Kong local employment ordinance, proficiency in payroll and HR systems 

• Excellent interpersonal skills, a commitment to fostering a respectful workplace and a flexible team player 

• Effective communication skills, both written and spoken, in English and Cantonese, with strong presentation skills 

Our commitment to you  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. 

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. 

• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. 

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.  

We’re Fans. Are you?