Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

Based at the Mandarin Oriental Corporate Office within the Operating Finance Department Team in Hong-Kong, the Director of Corporate Procurement is responsible for establishing a new corporate procurement function and capabilities, to drive operational excellence and support business growth.

As a Director of Corporate Procurement, you will be responsible for: 

•    Design, setup and launch a new Corporate procurement function 
•    Centralise (globally and regionally) contracts in selected categories to drive both quality consistency and cost efficiencies
•    Foster alignment between global and local-level procurement coordination by setting clear procurement processes, policies, and governance

Roles and Responsibilities:     Design, Set up and launch

•    Establish Strategic Procurement direction
•    Develop global and local procurement guidelines and policies, ensuring scalability across properties while accommodating local regulatory and operational needs
•    Centralise global contracts
•    Design organisation structure, review talent, hire develop
•    Build spend and saving reporting tools
•    Communicate and launch with key stakeholders and suppliers to gain support and traction
•    Establish integrity and ethics throughout the procurement process
•    Establish evaluation methodology and educate stakeholders on such methodology

Procurement

•    Define and implement procurement strategies and identify global/local opportunities across key categories of all hotel supplies and services in collaboration with key functions
•    Developing category plans and identify risks, issues and opportunities 
•    Coordinate with hotel purchasing teams to streamline property-level procurement, drive compliance with global standards
•    Support pre-opening properties by ensuring OS&E and FF&E procurement readiness and aligning with brand and operational standards with respective business functions
•    Track and analyse procurement spend, monitoring procurement performance to ensure compliance and ultimately to deliver financial and operational goals 
•    Drive quality consistency and adherence to brand standards through supplier management and continuous improvement in sourcing strategies 
•    Negotiate global contracts and coach colleagues in negotiation 

Financial and Non-Financial Measures:     •    Financial: Cost savings targets, GOP improvement from procurement initiatives
•    Standardisation: Rollout of procurement guidelines and adoption rate by properties
•    Vendor Management: size and comprehensiveness of preferred vendors network, supplier performance against SLAs and cost-effectiveness benchmarks
•    Operational Excellence: Compliance with procurement guidelines, on-time delivery of processes and contracts
•    Stakeholder Satisfaction: Feedback from Operations, Properties, Ops Finance, and other corporate functions

As a Director of Corporate Procurements, we expect from you:

Communication Requirements:

    •    Interact and communicate effectively with key senior stakeholders across Corporate and Hotels to to drive global/local procurement and procurement process standards.
•    Strong professional and transformational leadership and change management capabilities
•    Internal: CFO, Group Director Operations Finance, Corporate and Hotel Purchasing/Finance executives, and other corporate business functions
•    External: Suppliers and vendors, procurement system vendors 

Experience: 
•    10+ years of experience in procurement, supply chain, or strategic sourcing roles
•     5+ years of supervisory experience 
•    Strong background in multi market procurement, including managing large-scale operational supply chains 
•    BS/BA in Supply Chain, Economics, Finance or Business Administration

Skills required: 
•    Strong communication, influencing and negotiation skills 
•    Experience in managing vendor relationships and demonstrated knowledge of market
•    knowledge of compliance and regulatory requirements for procurement across regions
•    Pro- active, self-motivated, and the ability to work under pressure 
•    Strong organizational skills, ability to manage multiple activities simultaneously
•    Have a strong risk mindset including identifying and managing mitigation and contingency actions
•    Proven ability to lead and develop cross-functional teams and align procurement with guest experience and brand standards
 

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?