We are looking for a proactive, result-driven, focused, ambitious and experienced Sales Manager.
This person is responsible for supporting the Director of Sales and his Team in consolidating the Hotel within specific markets and market segments, securing business and forging long-lasting relationships with key advisors and end-clients.
Main Duties and Responsibilities:
Drives and manages accounts production by excellent account management
Maintains strong relationships with the existing client base and improve loyalty
Proactively prospects new business and brings it to a close generating new revenue streams for the property, and meeting property sales strategy
Proactively follows up on quotations and actively engages with clients to maximize conversion of business
Autonomously arranges external sales appointments / sales trips, site inspections and fam trips when appropriate and relevant for every segment
Inputs activity on the Hotel’s database, ensuring time efficiency and data accuracy
Determines the accounts' needs, Hotel's objectives, and marketing activities of each assigned market/account
Continuously communicates the benefits of the Hotel to clients and showcase our Resort
Meets the objectives as set forth by the Director of Sales & the Director of Marketing & Commerce
Be accountable for all targets and goals set for area of responsibilities
Attends departmental and hotels meetings when requested by the DOS
Develops marketing intelligence, new products ideas, competition activities, new customer trends and performance
Supports the company’s philosophy and culture by upholding our Values and the “Legendary Quality Experiences” standards, ensuring Guest satisfaction and contributing to the achievement of our Vision and Mission.
Specific Requirements:
Bachelor’s degree preferred or equivalent work experience
At least 2-3 years of experience as leader in sales – Previous Five Star/Luxury Hotel Sales Experience is essential
Must have an established network of connections
Strategic Account Management on assigned markets
Strong presentation and interpersonal skills
Excellent business negotiation and customer relationship management skills
Available to travel abroad
Fluent in English and French, a third language would be an advantage
Excellent communication skills, both verbal and written
Has a proactive mindset & Good problem-solving skills
Team-player
Proficient in Microsoft Office applications and HMS, Delphi
Must work well in stressful high-pressure situations; maintain composure and objectivity under pressure
Excellent organizational skills and ability to work in dynamic and fast-changing environment
Proven negotiation skills required; must be able to persuade and influence key decision makers in the marketplace
Understands the importance of closing the business
Must be able to work a flexible schedule that will accommodate the achievement of all business goals and directives
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