Director of Food & Beverage

Mandarin Oriental, Munich is looking for Director of Food & Beverage to join our Food & Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the Director of Food & Beverage is responsible for our F&B outlets. The Director of Food & Beverage reports to the Hotelmanager.

As Director of Food & Beverage, you will responsible for the following duties:

• To supervise the function of all F&B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.
• To manage yearly the pre-opening, opening, running and closing of our rooftop at the same high level of standard as our regular outlets.
• To control and analyse, on an on-going basis, in order to optimise the following: quality levels of products and service, guest satisfaction, quality measurements (such as LQE & MO Pillars), merchandising and marketing, financial performance and hygiene and cleanliness
• To coordinate and supervise the preparation, presentation and service of food and beverage products to ensure the highest quality at all times.
• To ensure maintenance and programming of all F&B systems.
• To ensure that all hardware is operational and updated.
• Identify F&B technology trends that might be suitable and appropriate for the operation.
• To participate in public relation activities or promotional activities designed at enhancing the image and profitability of the food and beverage department of the hotel.
• To encourage usage of Social Media for F&B brand awareness, guest feedback and increased revenues and assess outcome.
• To monitors and analyse the competitors operations in order to assess their activities and trends and to ensure that we keep getting better to keep us the best.
• To review and analyse market trends globally and locally in order to keep up to date in our operation.

As Director of Food & Beverage, we expect from you:

• Bachelor’s degree in Hospitality Management or similar preferred
• Minimum 10 years working experience with at least 6 years of Food and Beverage experience.
• Minimum 4 years working experience in a luxury hotel operation in a similar supervisory capacity.
• Excellent knowledge of all aspects of F&B Operations, including Restaurant and Bar Management, Banqueting, In Room Dining, Culinary and Stewarding.
• Ability to assemble, analyse, understand integrated spreadsheets, and complex information.
• Prioritisation and organisational skills necessary to meet deadlines and project execution.
• Experience in developing strategic business and/or Food and Beverage plans.
• Experience in Food and Beverage budget preparation, profit and loss statement analysis and forecasting.
• Strong background on Food and Beverage cost control and technical knowledge.
• Experience in dealing with a multi-cultural environment and people oriented.
• Experience in developing teams and individuals.
• Effective communication skills both written and spoken, in German and English, with strong presentation skills.
• Excellent leadership, organizational, planning, decision-making and analytical skills
• Ability to handle pressure in a fast-paced environment.
• Able to facilitate change in the working environment for continuous improvement.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A variety of social colleague and community activities
• Guaranteed additional vacation day on your birthday and one additional vacation day for every 5 years of service
• Up to EUR 1500 net for new colleague recommendations

We’re Fans. Are you?