Must be able to set up tables for all meal periods
Must be able to set up service stations
Must be familiar with all billing procedures
Must be capable of handling all relevant equipment
Attend daily meetings
Attend all mandatory training sessions arranged by MO
Monitor and supervise small VIP/private dining functions that are not handled by banqueting
Ensure correct quality, presentation and delivery of all dishes and drinks
Perform all administrative tasks designated to him/her by management
Human Resources/ Colleagues
Supervise F&B service by directing and supporting his/her subordinates
Ensure that the restaurant is adequately staffed during his/her shift and to notify his/her superior of any shortages
Identify and carry out any specific training and development needs among the team
Maintaining Standards
Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Support company's philosophy and company culture through the use of Guiding Principles and D.E.L.I.G.H.T as part of ensuring Guest Satisfaction and the achievement of our Mission Statement
Guest Service
Taking reservations accurately where necessary while keeping track of guests preferences
Greeting and seating guests according to MO standards
Presenting the menu correctly to each guest
Taking orders from all guests in line with restaurant policy
Offering suggested up-selling based on outlet policy
Serving food and beverages according to MO standards
Clearing plates and tables and ensuring general table maintenance throughout the meal
The Guest Relations Agent will meet and exceed guest expectations by providing efficient and courteous Guest Relations service in accordance with Legendary Quality Experiences. The Guest Relations Agent will meet, greet and escort all VIP guests a...
Responsible for overall operation of the hotel, representing the hotel as The Manager on Duty. Raise log entries for incidents involving guests, colleagues and property in the hotel and follow through. It is the intent of this position that the in...
The Assistant Restaurant Manager will support the Restaurant Manager in all related operational, administrative, and financial aspects of the outlet and assumes full responsibility in his absence
The Head Hostess will take reservations for the restaurants and manage and maintain the reservation system, including the database with respective guest preferences. Furthermore, the Head hostess welcomes and escorts patrons and if required she wi...
Sign up for Job Alerts
Please indicate your department, employment types and locations and we will email you regular job alerts.
We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click “I Accept.” If you click on “I Do Not Accept” then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the “My Settings” link on the top right of your device.
