Accounts Receivable Supervisor

Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

Scope of Position

The Accounts Receivable (AR) Supervisor ensures accuracy of all charges and credits to the various debtor accounts and ensure that it is posted system. The role also prepares and sends Statement of Accounts to clients on a timely basis, monitor the subsequent collection of all accounts, complete and update all individual debtor records.

Responsibilities

• Accountable for the accurate processing of all debtor accounts.
• Ensure that all trade debtors’ invoices are accurate; all services invoiced must be supported by a valid guarantee of payment and room rates & all other charges are correct.
• Responsible for the timely and prompt issuance of invoices to the debtors.
• Answer debtor’s inquiries promptly and effectively.
• Process accurately all checks and payments received daily.
• Complete a daily summary of all adjustments related to city ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.
• Ensure that all debtors trading beyond their normal terms are followed-up regularly and that the Credit Manager is notified of any accounts that are continually in this situation.
• Process travel agent commission payments weekly.
• Ensure that all credit card transactions are verified for completeness and accounts formally reconciled daily.
• Ensure that all bank credit vouchers have been credited to the Hotel’s bank account before applying as payment to credit card and any other related AR account.
• Calculate and accurately post credit card commissions daily.
• Collate all necessary paperwork to justify credit card refunds and obtain sign-off from the management before refunds can be processed.
• Ensure that credit card refunds have proper approval before processing.
• Assist the Credit Manager in the preparation of all month-end reports and selected accounts reconciliation.
• Assist in General Cashier, Income Audit, and Accounts Payable functions as required/needed.
• Perform any additional duties assigned by the Credit Manager and the Management.

Skills & Qualifications

• Senior School qualification or equivalent
• Degree or Diploma in Finance
• Minimum of 1-2 years’ experience in accounting with at least 1 year in a similar capacity
• Experienced in POS and PMS Systems (Opera / PSMS / Info Genesis / Micros)
• Experienced in Accounting System (SUN System)
• Excellent MS Office skills (excel, word)
• Strong knowledge of accounting principles and practices
• Good written and verbal communication skills in English
• With exceptional organizational skills and must have analytical skills