Assistant Director of Engineering

Mandarin Oriental New York is looking for a Front Office Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites — all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.

About the job

Based at the Mandarin Oriental New York within the Engineering Department in New York City, the Assistant Director of Engineering is responsible for the Hotel and North Residential operational requirements for the building systems, and staff management.

The Assistant Director of Engineering will report directly to the Director of Engineering. The functional positions of the Engineers/Mechanic, Engineering Supervisors, and Engineering Office Manager will be report directly to the Assistant Director of Engineering.

As Assistant Director of Engineering, you will be responsible for the following duties:

Provide professional advisory and managerial support to the Chief Engineer in the following:

• Formulate and implement strategy related to the ACTABL / Alice (computerized work order program).
• Prepare strategic plan for the commissioning and handover of the hotel components.
• Formulate and implement strategic direction for the recruiting and training of the engineering staff.
• Implement engineering Policy & Procedures developed by Mandarin Oriental New York management.
• Manage engineering Preventive Maintenance programs.
• Participate in all aspects of Fire, Life, Health and Safety, and Security (FLHSS) procedures and practices.
• Coordinate with all departments including the North Residences team with day-to-day operations.
• Manage engineering staff including payroll, scheduling, performance evaluation and disciplinary procedures.
• Conduct and participate in meetings, seminars, training etc.         

The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.

As Assistant Director of Engineering, we expect from you: 

• A minimum of 4 years in a disciplined subject such as Construction management, Development, Engineering, Environmental studies etc..
• A minimum of 5-10 years of administrative and or managerial background.
• Must possess excellent coordination and interactive skills.
• A minimum of 5-10 years involvement of high-end property development and management.
• Must possess excellent knowledge of major building systems.
• Must possess some knowledge of energy management for buildings.
• Excellent written and verbal skills.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programs for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programs offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programs are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Salary and Benefits:

•  Salary $ 115,000 - $120,000 yearly
• A competitive benefits package, including health, dental and vision, 401(K), etc

It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.

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