Mandarin Oriental, Barcelona  is looking for an Assistant Director of People & Culture to join our People & Culture team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Barcelona is an exclusive 5-star hotel located on Barcelona's Paseo de Gracia, also home to several historic modernist works and architectural gems by Gaudí.

The hotel belongs to the Mandarin Oriental Hotel Group which is an international hotel management group with more than 38 luxury hotels, resorts and residences with a worldwide presence in Asia, Europe and the Americas.

Mandarin Oriental Barcelona Hotel has 120 rooms, 28 of which are suites. All of our exquisite rooms and suites are uniquely decorated by Patricia Urquiola.

In addition to accommodation, the hotel has rooms that we rent for all kinds of events, such as weddings, meetings, business meetings...

Regarding the hotel's gastronomy, we have a 2 Michelin star restaurant, a wonderful cocktail bar, indoor garden Mimosa and the pool terrace where you can enjoy light dinners or spectacular views.

The hotel Spa consists of 8 treatment rooms, both facial and body, indoor pool and gym.

About the job

Based at Mandarin Oriental, Barcelona within the People & Culture Department, the Assistant Director of People & Culture assists in planning, directing, and coordinating all functions of the People & Culture Management strategy, including employee and labour relations, employee onboarding and orientation, discipline and performance management, staff development, colleague experience and workforce communications. The Assistant Director of People & Culture reports to the Director of People & Culture.

As Assistant Director of People & Culture, you will be responsible for the following duties: 

• Coordinate all actions and follow-up with appropriate Department Heads and Executive Committee members, as well as oversee performance of the colleagues when needed.
• Oversee and support the P&C team members in all the areas in which they are involved.
• Ensure the necessary formalities of the employee lifecycle from new hire to termination formalities.
• Support colleagues and department heads through succession planning and coaching.
• Assist the Director of People & Culture with the preparation of P&C annual budget and with all necessary reports to Mandarin Oriental Hotel Group.
• Support the P&C Director and the L&D Director in all employee recognition programs, holiday parties & celebrations, and in other Learning & Development activities
• Maintain high levels of interaction with all colleagues. exchange ideas, information, and opinions with others to formulate policies and procedures that contribute to improve Employee Experience.
• Leads and execute activities related to the yearly Trainee and Rising Fans programmes.
• Executes Risk Prevention yearly programme and follows up accidents and preventive measures with the help of external consultants.
• Assists the P&C Director in any area and replaces this position in his/her absence: Corporate calls, meetings with the Work Council, conflict management, etc.

As Assistant Director of People & Culture, we expect from you: 

• Minimum of 7 years’ experience in Human Resources Management, experience in hospitality is not mandatory but highly appreciated.
• Experience in luxury hospitality will be considered as a plus. 
• Proven experience in leading and managing teams.
• Bachelor’s degree in Business, Law, Psychology, Hospitality or HR related studies
• Thorough knowledge of Human Resources practices.
• Thorough knowledge of laws and regulations pertaining to Human Resource matters in Spain.
• Strong computer skills, with proficiency in HR programs.
• Stay up to date with the latest trends and innovations impacting the Human Resources field.
• Apart from Spanish (ideally Spanish as mother tongue), fluent in English, with proficiency level.

Our commitment to you

• Learning & Development: Unique training programs designed to support your growth.
• MOstay: Complimentary stays and special rates for you and your loved ones at Mandarin Oriental properties worldwide.
• Health & Wellbeing: Wellness programs and benefits to support your work-life balance.

Benefits:

• A very competitive salary package.
• Flexible schedule and home-office once per week.
• A real opportunity for future growth and development.
• Internal mobility and professional growth opportunities.
• A dynamic and supportive multicultural environment in a 5-star luxury hotel.
• Weekly changing menus in our staff canteen.
• Access to an online learning platform for training and development.
• Clean and ironed uniforms provided by our laundry team.
• Complimentary stays and exclusive staff rates.
• Free coffee and tea at our Coffee Corner.
• Electric kick scooter & bike parking.
• Staff parties and team-building events throughout the year.
• Weekly free physiotherapy sessions.
• Your birthday off to celebrate however you wish.