Assistant Director of People & Culture

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.

Mandarin Oriental, Costa Navarino

Located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport.

The beachfront resort is part of the sustainable resort destination of Costa Navarino, a well-established tourism destination which includes 3 other resorts. It comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

Scope of Position:

The Assistant Director of People & Culture assists in planning, directing, and coordinating all functions of the People & Culture  Management program including employee and labor relations, employee onboarding and orientation, discipline and performance management, staff development, and workforce communications.

Duties & Responsibilities:

• Coordinates all actions and follow-ups with appropriate Department Heads and Executive Committee members.
• Oversees the P&C Executives & the P&C Administrative Assistants in connection with necessary new hire paperwork for the candidate to initiate work.
• Ensures all termination paperwork is properly completed (i.e., exit interview, return of all hotel issued property, locker inventory, etc).
• Oversees performance of the colleagues when needed. 
• Participates with the Director of People & Culture in the preparation of P&C annual budget.
• Assists the P&C Director and the L&D Manager in all employee recognition programs, holiday parties & celebrations.
• Assists the P&C Director in the preparation of all necessary reports to Mandarin Oriental Hotel Group.
• Is involved in the local community and volunteering programs.
• Has active role in the delivery of Mandarin Oriental Colleague Experience Survey.
• Is involved in the development of middle management colleagues through succession planning and coaching.
• Makes recommendations of all interviewed candidates for further consideration, sets up all additional interviews as necessary; tracks applicant progress including of elimination from process with appropriate notification of rejection.
• Maintains the HRIS system, including audits.
• Ensures security and confidentiality of all information throughout the hotel.
• Maintains high levels of interaction with all members of staff.  Exchanges ideas, information, and opinions with others to formulate policies and procedures, to arrive jointly at decisions, conclusions, or solutions.
• Supports the Learning & Development functions.

Qualifications / Experience:

• Minimum of 3-5 years experience in Human Resources management in hospitality is mandatory.
• Minimum of 3-5 years experience in luxury hospitality will be considered as a plus. 
• Bachelor’s degree in Business, Hospitality, HRM, or related.
• Thorough knowledge of Human Resources practices.
• Thorough knowledge of laws and regulations pertaining to Human Resource matters.
• Strong overall computer literacy, not limited to MS Office.
• Fluency in English & Greek.

Benefits:

We offer exciting benefits including and not limited to :

• Accommodation provided.
• Medical Private Insurance for all Colleagues.
• Free meals at Colleagues' Dining.
• Laundry of uniforms.
• Colleague recognition and reward program.
• Learning & Development Program.
• Colleague Social events and Wellness programs.
• Workplace Support line that covers all pillars of wellness for colleagues.
• Various discounts provided within the Resort and in the nearby area.
• Task force Opportunities across the Group of Mandarin Oriental.