Conservatorium Hotel is looking for an Assistant Director of Sales to join our Sales team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Join us during this exciting period at the Conservatorium Hotel transitions to Mandarin Oriental by early 2026.
As Assistant Director of Sales, you will be responsible for the following duties:
Overseeing the Sales strategy in the North American Market
Supports the Director of Sales in overseeing day to day sales efforts of the Sales Managers and the Sales Executives.
Set sales goals and develop key accounts in key markets, while also leading the Sales team to achieve sales targets and related tasks set by the hotel. Most importantly, engage the Sales team, recognise achievements and support in shaping their career development path;
Ensure that all team members maintain and develop customer relationships in the region or segment they are responsible for;
Regularly analyse customer output, anticipate market trends and design products and channels in advance to seize emerging business opportunities;
To meet and entertain all influential clients and ensure follow-up on all discussed details;
To organise and deliver familiarisation site inspection trips of the hotel;
To plan and attend trade shows and sales calls in the North American market to identify market opportunities for the hotel;
Assists in the formulation and implementation of sales & marketing strategies for maximising room revenues for the hotel;
To work with Mandarin Oriental Hotel Group Regional Sales Offices and third-party organisations in assigned territories, to maximise sales opportunities;
To monitor sales activities of market competitors, build effective relationships and report at sales meetings;
To increase brand awareness for the Conservatorium Hotel and Mandarin Oriental Hotel Group.
As Assistant Director of Sales we expect from you:
At least 5 years of experience in a Sales environment, preferably withing the Travel & Hospitality industry;
An established network of connections in the North American Travel Trade;
A Degree in hotel management or relevant;
Advanced proficiency in the English language (Dutch is a plus);
Knowledge of Microsoft Office, Salesforce and Delphi;
Strong overall computer literacy, not limited to MS Office;
Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
Discounted stays at our beautiful properties across the Group;
Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
Discounted collective health insurance and weekly yoga sessions with our personal trainers;
Discover your role within our luxury hotel: The Conservatorium hotel is on track to transition to Mandarin Oriental by early 2026. Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.
Apply through this website and let us know why you are interested! We look forward to seeing your application. For any questions, reach out to us via +31 (0)20-570 0043. Please ensure eligibility to work in the Netherlands and secure housing in Amsterdam prior to applying. Due to high application volume, we will respond only to candidates meeting these criteria.
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