As an Assistant Restaurant Manager , you will be responsible for the following duties: 

• Train, evaluate and schedule Café Restaurant colleagues in accordance with the standards of the company policies and guidelines
• Ensure the profitability, efficiency and creativity in the Café Restaurant
• Develop and implement system for checking maintenance of tabletop supplies through staff side work duties
• Plan menus, prices and promotional events for Café Restaurant in order to maximize revenue generating opportunities
• Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and formulate action plans
• To encourage proactive, efficient and effective inter-departmental communication in order to promote a climate of teamwork and enthusiasm
• To conduct and assist colleagues counseling and disciplinary procedures in accordance with Mandarin Oriental, Taipei procedures
• To carry out annual appraisals on all colleagues using the Mandarin Oriental Hotel Group Performance and Development System PROFILE
• To ensure that the Fire Life Health Safety and Security company standards are maintained and carried out They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit
• To ensure customer satisfaction from arrival to departure in accordance to standards and procedures manual and the Legendary Quality Experience (LQE) as well as our MO PILLARS
• Meet and greet all VIPs and influential clients and ensure there is follow-up on all discussed details

As an Assistant Restaurant Manager, we expect from you: 

• High School qualification or equivalent is required 
• A Degree or Higher National Diploma in Hospitality Management or a closely related discipline is strongly preferred 
• Proven track record in a high-volume all day dining restaurant renowned for delivering the highest levels of service 
• Minimum of 5 years’ experience in a luxury 5-star hotel or all day dining restaurant, with exposure to Michelin-starred or award-winning establishments considered an advantage. 

Our commitment to you 

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.