Mandarin Oriental, Doha is looking for a Barista to join our Food & Beverage team.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

As Barista, you will be responsible for the following duties:

• Assure that all beverages, such as coffee, teas in good order to be served
• Have a good understanding of the outlet’s concept and food and beverage offerings and be able to verbally explain those to the guests
• Knowledge of mixing and matching ingredients to offer an outstanding selection of creative non-alcoholic drinks, coffee, espresso, blended coffee, teas and be able to garnish all drinks as per the given standards and explain their characteristics
• Support the outlet manager and Head Barista when required to train colleagues in accordance with the applicable standards and policies
• If necessary, be able to personally interact and recommend suitable drinks for guest
• Handle effectively any kind of customer complaints being verbal or written and report to managers without fail
• Set up daily coffee station and ensure that mise en place and any other required ingredients and equipment are prepared in order to work as efficient as possible
• Assist the Bar Supervisor, Bar Manager and Head Barista to create new blended drinks for promotional activity and new menus
• Check the inventory daily before each shift to assure correct amounts are stocked up to avoid running out of stock during service periods

As Barista, we expect from you:

• Ability to understand guest needs and to deliver superior customer service
• Ability to work long hours with a strong focus on operational excellence
• Familiar with restaurant point of sales and cashiering procedures is preferred
• Ability to prepare and suggest classic and innovative beverages
• Ability to understand the flow of service and handle multiple tasks effectively is preferred
• Basic computer skills including MS Office is preferred
• Ability to understand effective approaches of communication with different individuals
• Able to communicate clearly with peers and superiors

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets