Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Barista to join our Food & Beverage - Episodes team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food & Beverage Department, The Barista is responsible for serving beverages, such as coffee and tea, as well as food: sandwiches, muffins, or cookies. Moreover, package coffee blends, make coffee and tea, explain menu items to customers, clean and attempt to ensure that customers are comfortable and satisfied. The Barista reports to the Restaurant Manager.

As Barista, you will be responsible for the following duties:

• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Promote coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
• Welcome customers by determining their coffee interests and needs.
• Educate customers by presenting and explaining the coffee drink menu, answering questions.
• Prepare and sell coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, café latte, and cappuccino.
• Generate revenues by attracting new customers; defining new and expanded services and products.
• Maintain inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the coffee bar.
• Keep equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintain a safe and healthy work environment by following organization standards and sanitation regulations.
• Improve quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Undertake reasonable tasks and secondary duties as assigned by the Department Head.
• Any other duties, which may be assigned to you from time to time as directed by your supervisor or manager

As Barista, we expect from you: 

• A degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred
• A few years of experience in the same role within a luxury hospitality environment, resort experience is preferred
• Verbal and written communication skills in English. Additional language will be an advantage

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

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