Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 
 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.
 

The Role

The Commercial Admin Coordinator plays a vital role in supporting the Commercial Strategy team during the pre-opening and operational phases of Mandarin Oriental Makati. This position ensures smooth administrative processes, efficient coordination, and effective communication across the Commercial division. Acting as the backbone of the department, the role provides essential support to the Director of Commercial Strategy and contributes to the successful launch of the hotel.

Key Responsibilities

Administrative Support

• Manage calendars, schedule meetings, and coordinate appointments for the Director of Commercial Strategy.
• Prepare correspondence, reports, presentations, and other documentation as required.
• Handle filing, record-keeping, and database management to ensure accuracy and confidentiality.

Commercial Coordination

• Assist in the preparation of commercial plans, reports, and presentations for internal and external stakeholders.
• Support the organization of sales, marketing, and revenue management meetings.
• Coordinate with other departments to ensure alignment on commercial initiatives.

Pre-Opening Support

• Provide administrative assistance in setting up systems, processes, and documentation for the Commercial division.
• Help track project timelines, deliverables, and milestones related to pre-opening activities.
• Liaise with vendors, partners, and external stakeholders as directed.

Communication & Liaison

• Act as the first point of contact for the Commercial Strategy office, handling inquiries professionally.
• Maintain effective communication channels within the team and with other departments.
• Support internal and external event coordination, including commercial roadshows, site inspections, and promotional activities.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Minimum of 2 years’ experience in an administrative or coordination role, ideally within hospitality or corporate environments.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and collaboratively in a fast-paced, pre-opening environment.
• Professional demeanor, discretion, and commitment to Mandarin Oriental’s standards of excellence.

Why Join Us?

Mandarin Oriental offers a world-class environment where your expertise, creativity, and leadership will shape the legacy of our return to Manila. You will be part of a dynamic preopening team committed to excellence, innovation, and authentic Asian hospitality.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?