Mandarin Oriental Hotel Group is looking for a Cost Controller to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage while defining the cutting edge of luxury hospitality.

Mandarin Oriental’s Corporate Office in Hong Kong is committed to driving excellence across all areas of our business, supporting our global portfolio through strategic, financial, and operational leadership.

About the Job

Based in the Corporate Finance team in Hong Kong, the Cost Controller is responsible for reviewing, analysing, and optimising financial performance across Commercial & Brand functions. The role ensures cost efficiency and maximises profitability across Corporate initiatives and hotel‑level activities. The position reports to the Group Financial Controller.

As Cost Controller, you will be responsible for the following duties:

Review ROI of Brand Campaigns

• Conduct detailed financial analyses of brand and marketing campaigns, including cost tracking, revenue attribution, and ROI measurement across channels.

• Partner with Sales & Marketing to define budgets, KPIs, and success metrics for new initiatives.

• Perform post‑campaign evaluations to assess performance versus objectives and identify variances.

• Review hotel marketing expenditures to ensure efficient allocation between Corporate and hotel‑level activities.

• Recommend actions to optimise campaign spend and improve profitability.

Review Commercial Performance

• Collaborate with Sales & Marketing to assess cost‑effectiveness across channels.

• Re‑examine datasets to provide meaningful commercial analysis to both Finance and Commercial teams.

Monitor and Control Corporate Spending

• Oversee Sales & Marketing expenditures including advertising, promotions, events, agency fees, and travel.

• Ensure spend compliance with budgets, internal policies, and governance standards.

• Analyse spending patterns to identify inefficiencies and savings opportunities.

• Support budget planning, forecasting, and re‑forecasting cycles.

Financial Reporting and Analysis

• Prepare regular dashboards and financial reports summarising spend, ROI, and KPIs.

• Deliver ad‑hoc analysis, financial modelling, and scenario planning to support decision‑making.

Business Partnering

• Serve as a finance business partner to Sales & Marketing leadership.

• Strengthen financial transparency, discipline, and accountability across initiatives.

Process Improvement and Controls

• Enhance cost control processes, reporting tools, and approval workflows.

• Implement process improvements that drive efficiency and strengthen financial governance.

As Cost Controller, we expect from you:

• Degree in Finance, Accounting, Business, or related discipline.

• Strong analytical skills with proficiency in Excel and financial modelling.

• Ability to translate financial insights into actionable recommendations.

• Excellent communication and stakeholder‑management skills.

• Experience in budgeting, forecasting, and cost control.

• Prior hospitality or luxury retail experience an advantage (not mandatory).

Our Commitment to You

Learning & Development
Your success is our success. We offer tailored learning and development programmes designed to support your growth at every stage of your career.

MOstay
Enjoy complimentary stays and attractive colleague rates across our global portfolio.

Health & Colleague Wellness
Your wellbeing matters. We offer a variety of health benefits and wellness initiatives globally.

Retirement Plans
We offer competitive retirement schemes aligned with your role and length of service.