Creative Lead

Mandarin Oriental Muscat is looking for a Creative Lead to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

About the job

Creative Lead reports to the Marketing Communications Manager.

As Creative Lead, you will be responsible for the following duties:

Departmental Duties: 

• Assist the Marketing Communications Manager to develop creative concepts and design solutions for various marketing campaigns and visual design. 

• Must have advanced skills in industry-standard graphic design software (such as Adobe Creative Suite, CANVA, or other relevant tools) to create high-quality visual assets, including graphics, illustrations, and branding materials. 

• Work closely with the Marketing Communications Manager to align creative strategies with overall marketing goals. 

• Oversee the design process from planning to execution, ensuring high-quality and innovative outputs. 

• Designs in alignment with the promotional plan, encompassing a wide range of materials including posters, brochures, social media layouts, invitations, and event-themed collateral, ensuring each element is meticulously crafted to enhance the overall campaign. 

• Oversees and coordinate photography for campaigns and promotions, ensuring high-quality visual content that effectively showcases our offerings and enhances our promotional campaigns. 

• Develop compelling video and motion graphics content to enhance visual storytelling and engage our audience effectively. 

• Reviews and approves all creative deliverables to ensure they meet the highest standards of quality and align with the brand vision. 

• Plan and oversee all photography and videography sessions for the hotel to ensure the right assets are in place for media, digital, and collateral use. 

• Stay updated with industry trends, tools, and technologies to keep the brand's creative approach.  

• Articulate ideas with clarity and precision. Efficiently manage assigned projects to ensure timely completion and adherence to deadlines. 

• Ensure that the information and information security equipment assets are secured as effectively as practically possible to ensure the confidentiality, integrity and availability of the information assets. 

• Ensure to comply with the Group’s social media policy as an MOHG colleague. 

• Act as a hotel “ambassador” at all times. 

• Monitor Information policy compliance within their scope of authority. 

Colleague Relations: 

• Work closely with the Marketing Communications Manager and Marketing Executive to execute campaigns.  

• Work closely with commercial strategy, revenue, F&B and Spa teams to ensure all initiatives and offerings are well supported.  

• Work with all relevant departments to ascertain public interest content.  

Administrative Duties: 

• Prepare reports with the Marketing Executive to review marketing campaign performances.  

• Ensure timely delivery by meticulously tracking printing specifications and detailed deliverables. 

• Research and consolidate competitors’ creative campaigns. 

Additional Duties: 

• Other duties assigned by senior hotel management. 

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programs for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay program offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programs are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. 

We’re Fans. Are you?