Mandarin Oriental Hotel Group is seeking a Data Architect to join our Data Analytics & AI team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Based at the Mandarin Oriental Corporate Office in Hong Kong, within the Data Analytics & AI Department, the Data Architect is responsible for designing, implementing, and maintaining the enterprise data architecture that supports our business strategy. This role ensures that data platforms, integrations, and models are scalable, secure, and aligned with industry best practices. The position reports to the VP of Data Analytics & AI.

As Data Architect, you will be involved in:

Data Architecture & Modeling

• Define and maintain the enterprise data architecture blueprint aligned with business goals and Data & AI strategy.

• Design and oversee implementation of data models, data flows, and integration patterns across operational, analytical, and AI/ML solutions.

• Develop and maintain data lake schemas optimized for performance, scalability, and maintainability.

• Maintain documentation of data models, schema changes, and data dictionaries.

Platform & Technology

• Lead the design of cloud-based and on-premises data solutions (data lake, data warehouse, real-time streaming).

• Implement and maintain technologies for data integration, storage, processing, and analytics.

• Ensure data platforms are optimized for performance, scalability, and cost efficiency.

Integration & Interoperability

• Design and manage integrations between hotel operations systems and enterprise platforms.

• Enable a single view of the guest by integrating data from multiple touchpoints.

Data Quality & Security

• Define and enforce data quality, metadata management, and master data management processes.

• Ensure compliance with data privacy regulations (GDPR, PIPL) and internal security policies.

• Implement granular access controls and data protection measures.

What We Expect From You

Essential:

• Bachelor’s or Master’s degree in Data Science, Information Systems, Data Analytics, or related field.

• 3+ years of experience in data architecture, data engineering, or related roles.

• Proven experience designing and implementing enterprise data platforms in cloud environments (AWS, Azure, GCP).

• Strong knowledge of data modeling (relational, dimensional, NoSQL), ETL/ELT processes, and API-based integrations.

• Experience with modern lakehouse technologies (Databricks, Snowflake, BigQuery).

• Understanding of data governance, MDM, and related tools.

Desirable:

• Experience in hospitality, travel, or retail sectors.

• Knowledge of AI/ML data requirements and model deployment pipelines.

• Certifications in cloud data architecture (AWS Certified Data Analytics, Azure Data Engineer, etc.).

Key Competencies:

• Strategic thinking with ability to translate business needs into technical solutions.

• Strong problem-solving and analytical skills.

• Excellent communication and stakeholder management abilities.

• Adaptability in a fast-paced, evolving environment.

Our Commitment to You

• Learning & Development: Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow continuously.

• MOstay: Enjoy complimentary nights and attractive colleague rates at our properties worldwide.

• Health & Wellness: We care about your wellbeing and offer global health benefits and wellness programmes.

• Retirement Plans: We reciprocate your commitment with competitive retirement benefits.

We’re Fans. Are you?