Mandarin Oriental is looking for an intern to join our Digital team at the London Corporate Office.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

About the job

The Regional Performance Marketing Intern will support the digital marketing team in the execution and monitoring of performance marketing campaigns for the Group’s European hotels, helping to drive both room and ancillary revenue via the brand website, MandarinOriental.com, and auxiliary platforms.

This role will provide hands-on experience in campaign management, reporting, and competitive research, while offering exposure to how digital activities are aligned with overarching strategy and adapted for local market nuances. The intern will gain insight into how performance marketing drives demand, attracts new customers, and supports Group revenue growth.

As a Regional Performance Marketing Intern, you will be responsible for:

• Assist in the activation of European hotel performance marketing initiatives to drive traffic and revenue through MO.com.

• Support with campaign reporting and data analysis, helping track KPIs, and budget pacing.

• Provide general support to the Regional Digital Marketing team on ad hoc projects.

• Conduct competitive and market research to identify trends, customer behaviours, and opportunities.

• Collaborate with internal teams and external agencies on campaign execution and deliverables.

• Help prepare performance marketing presentations, reports, and dashboards for senior stakeholders.

As a Regional Performance Marketing Inter, we expect from you:

Educational Background

• Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.

• Strong interest in digital marketing, with awareness of paid media channels such as search, social, display, and programmatic.

Skills

• Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.

• Strong communication and interpersonal skills, with the ability to work collaboratively in a team setting.

• Analytical mindset with good working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) and other office management software.

• Proactive, eager to learn, and curious about performance marketing.

Attributes

• Proactive and detail-oriented, with a high level of accuracy in handling documents and reports.

• A problem-solver with a resourceful approach to tasks.

• Team-oriented and collaborative, with strong interpersonal skills.

• Adaptable and flexible, capable of managing ad hoc responsibilities and working in a fast-paced environment.

• Trustworthy, with the ability to handle sensitive information and maintain confidentiality.