Director of Commercial Strategy
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Sales, Marketing & Communications
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Mandarin Oriental, Taipei
As a Director of Commercial Strategy, you will be responsible for the following duties:
- Sets the hotel’s strategic business direction by balancing financial objectives, managing the sales segments and guiding the commercial strategies of the hotel
- Works with the General Manager, Director of Marketing Communications and the Director of Revenue Management/Revenue Manager, to develop and implement the hotel’s commercial (sales/selling) strategy to maximize hotel revenues, market share performance and profits
- Responsible for maximizing revenue and profit associated primarily with rooms, but also function space or total hotel revenue as required. Position is accountable for all transient, group and catering segments strategies and deployment, pricing, channel distribution, and positioning
- Identifies future revenue opportunities and effectively communicates strategies to the sales and marketing colleagues
- Support, works, and aligns with the Revenue and Reservations departments and all the processes associated with them, such as demand, revenue, forecasting, inventory management, channel management and proactive opportunity analysis
- Collaborates with Director of Revenue to provide strategic guidelines and input as it relates to pricing, inventory, channel management and distribution of all market segments in accordance to MOHG’s brand guidelines
- Proactively analyzes and communicates business trends and booking pace in comparison to the market, Last Year, Forecast and Budget
- Analyzes competitive sets, price positioning, seasonality, mix and displacement on a weekly basis
- Provides targeted and timely communication of results, achievements and challenges to the key stakeholders
- Establishes and maintains effective and rational pricing strategies for all inventories and market segments
- Oversees the annual pricing process for transient, group and catering rooms, function space and other areas as required
As a Director of Commercial Strategy, we expect from you:
- Minimum Bachelor's degree in Business, Economics, Finance, Marketing or any other related field of study
- MBA or equivalent advanced degree preferred
- Must possess a minimum of 12 years of experience in sales & marketing, business strategy, revenue management, with at least 2 years as a Director of Commercial Strategy and serve as part of the Executive Committee role at a 5-star luxury hotel in Asia is preferred
- Strong proficiency with numbers and analytical skills
- Hand on experience in establishing sales strategy for the entire hotel
- Fluency in Mandarin is essential
Our commitment to you
Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.