The F&B Executive is responsible to assist Managers to ensure a smooth operation. He/She will have to respond proactively to guest queries and to ensure guest's satisfaction are met at all time.
General
Ensures all colleagues maintain a high standard of personal hygiene and grooming at all times
Ensures colleagues wear designated uniforms which are well pressed and in a good state of repair and that name badges are worn at all times
Main...
The Telephone Operator is responsible for answering all incoming calls originating from within and outside the hotel in a friendly and caring manner according to the Emirates Palace Mandarin Oriental policies and procedures.
Mandarin Oriental, Lago di Como’s Reservations Agent is in charge of timely and accurately taking bookings, via e-mail and by telephone, ensuring that MOHG’s standards are respected and surpassed at all times.
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