Mandarin Oriental Lutetia, Paris is looking for a Executive Housekeeper to join our Housekeeping team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Lutetia, Paris has been an emblematic establishment of Paris since 1910. With its 184 rooms, including 49 suites, the hotel offers the best of the Left Bank to Parisians and visitors from around the world. This iconic property is also a top culinary destination on the Left Bank, with several restaurants and bars: Brasserie Lutetia, the Le Saint-Germain restaurant, Bar Joséphine, and Bar Aristide—gathering places where guests can meet, exchange, and savor the Parisian delights for which the hotel is renowned. At the heart of the hotel, the Akasha Spa, a 700 m² holistic wellness oasis, invites you to relax and rejuvenate.

About the job

Based at Mandarin Oriental Lutetia, Paris within the Housekeeping department, the Housekeeping Supervisor reports to the Director of Rooms.

As Executive Housekeeper you will be responsible for the following duties:

• Report directly to the Director of Rooms and oversee the daily cleanliness and upkeep of all guest rooms and public areas under your responsibility

• Ensure the well-being of guests by maintaining the highest standards of quality, service, and presentation

• Lead, train, and motivate your team daily, fostering a climate of trust, collaboration, and a shared drive for excellence

• Contribute actively to the hotel’s quality image and support the achievement of service and financial goals (guest satisfaction, team satisfaction, profitability, etc.)

• Propose and implement new methods, procedures, or organizational processes to continuously improve service and working conditions

• Manage operational budgets and KPIs with rigor, including linen and uniform inventories, housekeeping supplies, and amenities

• Drive and support departmental projects aimed at optimizing operations and enhancing guest experiences

As Housekeeping Supervisor we expect from you:

• To have 5 years of significant experience in a similar role within the hospitality industry.
• To demonstate organizational skills, adaptability, management abilities, speed of execution, and precision are your strengths to succeed in your tasks.
• To recognized for your strong interpersonal skills, autonomy, and team spirit.
• Fluent in french and good level in english is required

 Our commitment to you:  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

Our local benefits:

• 13th month bonus
• 100% public transport reimbursement
• €45 Uber credit after the last metro
• Sustainbale mobility package
• Staff cafeteria
• 70% coverage of the health insurance premium