• Planning and coordinating all department objectives to their needs. 

• Liaise with other senior staff / Department Heads on Housekeeping matters and handle complaints or issues which concerning Housekeeping. 

• Inspect VIP rooms to ensure that they are aligned with the desired standards. 

• Conduct random inspection on guest rooms and public areas to ensure that they are clean, presentable and maintained according to stipulated standards. 

• Maintain periodical inventories of all Housekeeping equipment and linens. 

• Evaluate the cleaning requirements of the Hotel, plan and initiate special cleaning assignments through delegation, organization and control. 

• Establish and document the standards of Housekeeping, drive trainings or orientation sessions to inculcate such standards. 

• Conduct bi-weekly / monthly meetings with Managers and Supervisors to check on work progress and resolve work issues on the operation front. 

• Recommend improvements in hotel policies where there are opportunities for improving services, maximizing incoming revenue and reducing costs when possible without comprising on quality standards. 

• Prepare yearly budget for the Department in relation to expenses and provision for capital expenditures. 

• Be involved in reviews of repair & maintenance issues, and coordinate with Engineering on a high level, ensuring all rooms are in good condition for the inventory. 

• Inspect the work of outsourced contractors and ensure that such work conform to the specified standards. 

• Evaluate and complete Annual Performance Appraisal Exercise, establishing training and developmental needs for direct reports and overall department. 

• Interview shortlisted candidates and select most suitable candidate for the role. 

• Responsible for the timely documentation and discipline of staff members in accordance with progressive coaching and counselling policy. 

• Any other duties which may be assigned from time to time by the Superior. 

As Executive Housekeeper we expect from you:   

• Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma/Bachelor Degree or equivalent.  

• Preferably 8 year(s) of working experience in similar capacity and industry   

Our commitment to you   

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.   

MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.  

Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.