Executive Pastry Chef

Mandarin Oriental, Tokyo is looking for an Executive Pastry Chef to join our Kitchens team.  

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Tokyo, is a refined luxury sanctuary in the heart of Nihonbashi, blending sleek modern design with Japan’s timeless elegance. With panoramic views of the Tokyo skyline and Mount Fuji, the hotel offers an oasis of calm above the bustling city. Known for its world-class dining, including Michelin-starred restaurants, a serene spa with Japanese-inspired treatments and impeccable service, Mandarin Oriental, Tokyo provides a deeply immersive experience that celebrates Japanese culture and the Mandarin Oriental brand's commitment to excellence and grace.

About the job

Based at the Mandarin Oriental, Tokyo, within the Kitchens Department, the Executive Pastry Chef is responsible for the below duties.

The Executive Pastry Chef reports to Executive Chef.

As Executive Chef, you will be responsible for the following duties:

. Operational Management

• Oversee all pastry and bakery production across the hotel, including:
  • Gourmet Shop
  • Banquets and Events
  • Afternoon Tea
  • Breakfast Operations
• All Restaurant Outlets pastry, bakery, and dessert concepts
• Ensure consistent quality, taste, and presentation of all products
• Monitor portion control and adherence to standardized recipes
• Maintain high standards of cleanliness, hygiene, and food safety
• Daily and weekly meetings
• Monthly operational meetings
• Ensuring action points are actually implemented

2. Leadership & Team Development

• Lead, train, and supervise all pastry and bakery team members
• Foster a positive and professional working environment
• Conduct performance evaluations and provide continuous feedback
• Manage staff scheduling and workforce planning
• Ensure compliance with disciplinary and grievance procedures

3. Financial Responsibility

• Manage and control:
  • Food cost
  • Daily requisitions
  • Inventory control responsibility
  • Stock management discipline
  • Labor budget ownership
  • Manpower distribution across sections
  • Adjustments based on business levels Kitchen supplies and equipment
  • Energy consumption
• Optimize profitability through efficient operations and cost-conscious decision-making
• Support strategic purchasing initiatives in collaboration with the Executive Chef
• Find ways to improve operational efficiency

4. Product Development & Innovation

• Develop and introduce new pastry, bakery, and dessert concepts
• Stay updated on industry trends and innovations in pastry arts
• Enhance product presentation and merchandising across all outlets
• Drive creativity for seasonal offerings and promotions
• Buffet and retail display enhancement
• Showpieces and visual merchandising responsibility
• Constantly upgrading presentation

5. Planning & Coordination

• Collaborate with the Executive Chef and outlet managers on:
  • Menu planning
  • Promotions and marketing initiatives
  • Event execution
• Ensure timely implementation of new menus and concepts
• Monitor follow-up on operational action points from meetings

6. Guest Experience & Quality Assurance

• Ensure products meet Mandarin Oriental’s luxury standards
• Respond to guest feedback and implement improvements where necessary
• Maintain a strong focus on guest satisfaction and brand excellence

7. Compliance & Safety

• Ensure compliance with all:
  • Health and food safety regulations
  • Fire and safety standards
  • Company policies and procedures
• Promote sustainability and energy-saving initiatives within the department
• Ensure adherence to grooming and professional standards

Key Competencies

• Strong leadership and team management skills
• Advanced pastry and bakery expertise
• Financial and business acumen
• Creativity and innovation mindset
• Excellent organizational and communication skills
• Strong attention to detail and commitment to quality

Success Criteria

• Consistent delivery of high-quality pastry products across all outlets
• Effective cost control and achievement of budget targets
• Strong team performance and engagement
• Continuous innovation and product improvement
• High levels of guest satisfaction

Additional Notes

Mandarin Oriental reserves the right to modify this job description to meet operational needs and business requirements.

Our commitment to you:

Mandarin Oriental benefits

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Local benefits :

• Competitive salary and benefits packages
• Medical/accident insurance
• Transportation and accommodation allowance
• Annual Leaves
• Annual Bonus

Food portfolio needs to be attached with CV for your application.

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