Kids Club Attendant

Mandarin Oriental Muscat is looking for a Kids Club Attendant to join our Spa team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Muscat

Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.

For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combines the Group’s legendary service, world-class amenities and sweeping sea or mountain views.

Scope of Position

To serve the needs of the business, our guests, and our colleagues by helping providing services in the Kids Club

Responsibilities

• To help supervisor to participate in the smooth running of the Kids department on a day-to-day basis to achieve the highest possible levels of guest satisfaction.
• To assist in creating new, unique, and interesting activities that draw upon the best cultural, sporting, or other offerings.
• To have a complete knowledge of the products and services offered by the hotel, and particularly all the kids club activities in the hotel.
• To help supervisor to lead the implementation of FLHSS and to help to take full and complete care of children.
• Help in execution of the Kids Club activities programme.
• Ensure that all activities are performed in a safe environment using proper safety techniques.
• Use qualified attendants in all areas where relevant qualifications are required, i.e. Lifeguard.
• Help to monitor the success of the activities programs through the number of participants per scheduled event and through guests’ feedback.  Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and kids.
• To assist in preparing and circulating clear information to guests of the events offered by the hotel in conjunction with Mandarin Oriental Muscat Concierge.
• Keep all equipment clean and well maintained in the kid’s club.

Skills & Qualifications

• Must have at least 2 years’ experience in working with children in a hotel
• Must speak and write English at an intermediate level

Preferred

• Obtain the Paediatric First Aid and CPR certification
• Fluent in Arabic both written and verbal

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.