We are looking for a Groups & Events Sales Trainee to join our Team at Mandarin Oriental Savoy, Zurich.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Groups & Events Sales Department in Zurich, the Groups & Events Sales Trainee provides administrative support to the Groups & Events Sales Team, ensuring smooth operations and efficient coordination.

As Groups & Events Sales Trainee, you will be responsible for the following tasks:

• Administrative duties such as processing inquiries, preparing offers, and maintaining customer data.
• Communicating with clients and internal departments to coordinate event details.
• Assisting in the preparation and follow-up of events, including creating schedules and guest lists.
• Attending meetings and supporting internal project organization.
• Collecting and analyzing customer feedback after events.
• Supporting the team with general administrative tasks in the Sales & Events department.

As Groups & Events Sales Trainee, we expect from you:

• Enrolled as a student in a Swiss hotel management school.
• First experience in the hospitality or event industry is an advantage but not mandatory.
• Strong organizational skills and good time management.
• Communicative, open-minded, and a team player.
• Confident use of MS Office and ideally some experience with hotel software.
• Very good German and English skills, both spoken and written.
• Independent, structured working style with great attention to detail.

Our commitment to you

• An exciting internship in an international and luxurious hotel environment.
• The opportunity to gain valuable experience in event management and hotel administration.
• A motivated and professional team that supports your development.
• Participation in internal training and development programs.
• A dynamic work environment with diverse and exciting tasks.

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