Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Position Title: Head of Asset Management, Owned Hotels

Location: Corporate Office, Hong Kong
Department: Corporate Finance
Reports To: Director of Corporate Finance

Role Summary:

Mandarin Oriental is seeking a commercially driven and strategically minded Head of Asset Management to oversee the performance and value optimization of its Owned hotel portfolio. This role reports directly to the Director of Corporate Finance, and plays a critical part in driving financial returns, guiding capital investment decisions, and supporting operational excellence across the Group’s owned assets.

The ideal candidate will bring a strong understanding of hospitality operations, financial analysis, and capital planning, acting as a key liaison between ownership and hotel management teams.

Key Responsibilities:

• Financial performance: Analyse the historical and forecast financial performance of the portfolio including monitoring of KPIs to drive improved revenue, profitability margins, and expense management to ensure the hotel is operating efficiently and in line with financial goals.

• Strategic planning and oversight: develop and implement plans to increase the long-term value of the portfolio. Lead Capex planning and execution, ensuring alignment with strategic goals and ROI expectations

• Market analysis and benchmarking: Review, benchmark and analyse hotel- and portfolio-level financial data to understand competitive positioning and market trends and identify opportunities for revenue growth and cost savings.

• Operational oversight: collaborate with hotel management teams to ensure that standards are maintained at high levels. Review operational procedures, assess service quality and implement improvements.

• Risk management: Identify and mitigate financial, operational, and market risks across the portfolio

• Reporting: prepare comprehensive, regular reports detailing financial results, operational metrics and strategic recommendations for stakeholders

Core Competencies:

• Financial Acumen: Deep understanding of budgeting, forecasting, and financial analysis

• Strategic Thinking: Ability to develop long-term plans aligned with business and market dynamics

• Analytical Skills: Skilled in interpreting complex data and identifying actionable insights

• Negotiation & Communication: Strong stakeholder engagement and contract negotiation capabilities

• Project Management: Experience managing Capex projects from planning through execution

• Leadership: Ability to influence and collaborate across teams and functions

• Risk Management: Proactive in identifying and addressing risks to asset performance

• Industry Knowledge: Familiarity with hospitality standards, brand guidelines, and regulatory frameworks

Preferred Certifications:

• CHAM (Certified Hotel Asset Manager – HAMA)

• CHAMP or CHA (AHLEI)

• PMP (Project Management Professional – PMI)

Required Certifications:

• CPA, CFA, or CCIM

Our commitment to you

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you? ​